
To complete your SASSA Social Relief of Distress (SRD) biometric identity verification, they will likely contact you directly via SMS to your registered phone number with a specific link.
How to Access Your Biometric Verification Link
Check Your SMS or Email: If SASSA requires you to complete biometric verification, they will send you a secure link via SMS or email. This link is typically valid for 72 hours, so it’s important to act promptly upon receipt.
Open the Secure Link: Click on the link provided in the message. Ensure you have a stable internet connection to avoid interruptions. This will redirect you to a secure SASSA portal where you can begin the verification process.
Upload a Clear Photo: You’ll need to upload a clear photo for facial recognition. Follow these tips to ensure success:
Use good lighting, preferably natural light.
Choose a plain background.
Avoid wearing hats, sunglasses, or other accessories that obscure your face.
Ensure your face is fully visible and centered in the frame.
In-Person Verification (If Required): In some cases, you may be required to visit a SASSA office for in-person verification. Bring the following documents:
Your South African ID (Smart ID preferred).
Any other identification documents specified by SASSA.
If you haven’t received the verification link or if it has expired, you can:
Contact SASSA: Reach out to their helpline at 0800 60 10 11 or email [email protected] to request a new link.
Visit a SASSA Office: For persistent issues, visit the nearest SASSA branch with your ID and supporting documents.
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Important Reminders
Beware of Scams: Always ensure the SMS or email comes from an official SASSA source to avoid scams.
Timely Action: Complete the verification process promptly to avoid interruptions in your grant payments.
Assistance: If you encounter issues, don’t hesitate to contact SASSA through their official channels.
For more detailed information, you can visit the official SASSA SRD website: srd.sassa.gov.z
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