Error code 107 on Samsung Smart TVs typically indicates a network connectivity issue, often due to problems with your TV’s internet connection. This can result from incorrect network settings, DNS issues, or a weak connection to the router.
Troubleshooting Steps
1. Check Network Connection
On your TV, go to Settings > General > Network > Network Status.
Ensure your TV is connected to your Wi-Fi network and has a strong signal.
2. Restart Your TV and Router
Power off your TV and unplug it from the wall for 1-2 minutes.
Restart your router by unplugging it for about 5 minutes, then plugging it back in.
3. Update Your TV Firmware
Go to Settings > Support > Software Update > Update Now.
If the TV can’t connect to the internet, update the firmware via USB:
Download the latest firmware for your TV model from the Samsung Support website.
Transfer the firmware file to a USB drive and insert it into the TV’s USB port.
Navigate to Settings > Support > Software Update > Update Now > USB.
4. Set a Manual DNS Server
Navigate to Settings > General > Network > Network Status.
Select IP Settings > DNS Setting > Enter Manually.
Enter a public DNS like 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
Also Read : Install Error 0x80070103 Windows Update
5. Factory Reset the Network
Go to Settings > General > Network > Reset Network.
Reconnect to your Wi-Fi network by entering the password again.
6. Perform a Full Factory Reset (Optional)
If the issue persists, reset your TV to its factory settings:
Go to Settings > Support > Self Diagnosis > Reset.
Enter your PIN (default is 0000) and confirm.
7. Contact Samsung Support
If none of the above steps resolve the issue, contact Samsung Support for further assistance. You may need to schedule a technician visit if the problem is hardware-related.
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