Samsung ISP Blocking Service Error Code 202 | How to Fix

If you’re seeing “Samsung ISP Blocking Service Error Code 202”, it usually appears on Samsung Smart TVs when trying to access streaming apps (e.g. YouTube, Netflix, Plex, or IPTV)—and it indicates that your internet service provider (ISP) is blocking the TV’s connection to a required server or service.

🚫 What Does Error Code 202 Mean on Samsung TVs?

“Error Code: 202 – ISP Blocking Service”
Samsung Smart Hub or a streaming app is being blocked from connecting to its servers. This is often due to:

• ISP restrictions (DNS or IP blocks)

• Network firewall settings

• Outdated Smart Hub firmware

• Incorrect DNS or region settings on your TV

✅ How to Fix Samsung Error 202 (ISP Blocking Service)

🔹 1. Change DNS to Google or Cloudflare

This is the most common fix.

Steps on Samsung TV:

1. Go to Settings → General → Network → Network Status

2. Select IP Settings

3. Choose DNS Settings → Enter Manually

4. Set:

   • Google DNS: 8.8.8.8

   • Or Cloudflare: 1.1.1.1

5. Press OK and restart your TV

✅ Fixes DNS-level ISP blocks or misrouting issues.

🔹 2. Power Cycle TV & Router

1. Turn off your Samsung TV and unplug it for 1–2 minutes

2. Power off your Wi-Fi router for 1–2 minutes

3. Power them both back on

✅ Clears temporary cache issues and network conflicts.

🔹 3. Disable IPv6 (if available)

Some Samsung TVs let you toggle IPv6:

• Settings → General → Network → Expert Settings → IPv6 → Turn Off

✅ Resolves cases where ISPs don’t fully support IPv6 routing for Samsung services.

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🔹 4. Update TV Firmware

1. Go to Settings → Support → Software Update → Update Now

2. Or use USB to manually install firmware from Samsung’s website

✅ Ensures compatibility with latest server certificates and app protocols.

🔹 5. Reset Smart Hub

This will remove all app data and reconfigure Smart Hub.

Steps:

• Settings → Support → Device Care → Self Diagnosis → Reset Smart Hub

• Enter PIN (default is 0000)

✅ Resets regional/app configuration errors that may be causing the block.

🔹 6. Use a Mobile Hotspot to Test

Temporarily connect your TV to a mobile hotspot:

• If it works fine on the hotspot → your ISP is definitely blocking something

• If it still doesn’t work → the issue is with your TV or firmware

🔹 7. Contact Your ISP

If the issue is only on your home network:

• Ask your ISP if Samsung domains or servers are being blocked

• Request to disable DNS filtering or parental controls, if active

🧾 Summary Fixes Table