Safelink Wireless Enrollment : How do you’re enroll in safelink?

To enroll for Safelink Wireless, go to https://www.safelink.com/wps/portal/home/Activate. To reactivate your existing phone, text REACT to 611611. You can also activate your phone by selecting the “Activate Now” button.

To enroll in SafeLink Wireless and receive a free phone or service under the Lifeline and Affordable Connectivity Programs (ACP), follow these steps:


Eligibility Requirements

Before applying, ensure you meet at least one of the following criteria:

  • Income-Based Eligibility: Your household income is at or below 135% of the Federal Poverty Guidelines.

  • Program-Based Eligibility: Participation in any of the following assistance programs:

    • Medicaid

    • Supplemental Nutrition Assistance Program (SNAP)

    • Supplemental Security Income (SSI)

    • Federal Public Housing Assistance (Section 8)

    • Low-Income Energy Assistance Program (LIHEAP)

    • National School Lunch Program (NSLP)

    • Veterans Pension and Survivors Benefit

    • Other state-specific programs


📝 Application Process

  1. Visit the Official Enrollment Page: Go to the SafeLink Wireless enrollment page:

    https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html#!/start

  2. Enter Your ZIP Code: Input your ZIP code to check service availability in your area.

  3. Complete the Application Form: Provide the required personal information, including:

    • Full name

    • Date of birth

    • Last four digits of your Social Security Number (SSN)

    • Residential address (P.O. Boxes are not accepted)

  4. Submit Proof of Eligibility: Upload or mail documentation verifying your eligibility, such as:

    • Tax returns or pay stubs (for income-based eligibility)

    • Benefit award letters or program participation cards (for program-based eligibility)

  5. Review and Submit: Ensure all information is accurate and complete before submitting your application.


📞 Alternative Application Methods

  • By Phone: Call SafeLink Wireless at 1-800-SAFELINK (1-800-723-3546) to apply over the phone.

  • By Mail: Download the paper application form from the SafeLink website, complete it, and mail it along with your proof of eligibility to:

    SafeLink Wireless

    P.O. Box 220009

    Milwaukie, OR 97269-0009


Application Processing Time

  • Approval Notification: You should receive an approval notification within 48 hours if your application is submitted online.

  • Phone or Mail Applications: Processing may take 3 to 7 days.

  • Receiving Your Device: Once approved, expect to receive your free phone or SIM card within 5 to 10 business days.

Safelink Wireless Activation :

1. For first time activation, click here. To reactivate your existing phone, text REACT to 611611

2. You can also activate your phone by selecting the “Activate Now” button

In case of an emergency, you should always call 911 or go to the nearest hospital. 611611 services should only be used to manage your account and retrieve information related to SafeLink services.

Safelink replacement phones

You may also call Safelink Enrollment and Plan Changes Support at 1-800-Safelink (1-800-723-3546).

How do I check my enrollment status?

The easiest way to check your enrollment status is to go to www.safelink.com.

  1. Click “My Service.”
  2. Click “Check Enrollment Status.”
  3. You will need to enter your Enrollment ID Number and Date of Birth.
  • If you don’t have your Enrollment ID, click “Log in with Personal Information” and log in using your birthday, SSN, and Zip Code

You may also call Safelink Enrollment and Plan Changes Support at 1-800-Safelink (1-800-723-3546).

T-Mobile Device Unlock Process

Steps to check your device unlock status & eligibility:

  1. Go to the carrier’s website where you originally purchased the phone and log into your account.
  2. Click on the phone number/device you want to unlock, and select View Details.
  3. Click on the device image for the device you want to unlock.
  4. In the list below the device image, click on Check device unlock status.
  5. The next page should display the status “Device unlocked” or “Device locked.”
  • Status unlocked: Certain T-Mobile devices are sold unlocked. Some locked devices will be unlocked remotely once they meet the eligibility criteria.
  • Status locked:  Look under the device image to see if it’s eligible to be unlocked.

Unlock Your Device

Follow the steps below if you received a notification that your device is eligible to be unlocked. If the notification mentions an unlock code, Contact Us so we can provide it.

  1. Make sure you are connected to the T-Mobile network or Wi-Fi.
  1. Swipe up on your Homescreen to open the Apps tray and follow the steps below:
    • Samsung: 
      • Newer devices: Settings > Connections > More Connection Settings > Network Unlock
      • Older devices: Use the Device Unlock app pre-installed on your device. If you do not have this app, your device is unlocked, or it is on a 2019 or newer OS.
    • OnePlus (6T and newer): Settings > Wi-Fi & internet > SIM and network, then choose Advanced or Network Unlock
    • T-Mobile REVVLRY: Settings > Network & Internet > Mobile network > Advanced > Network Unlock
    • Other manufacturers: Choose your device on the Devices page. Then, click the Security drop-down to find Mobile Device Unlock steps.
  2. Select Permanent Unlock and wait while the device completes the unlock.
  3. Restart the device.