rsd.sassa.gov.za status Check Balance

rsd.sassa.gov.za status Check Balance

Applications for the R350 SASSA Social relief of distress grants are now open at rsd.sassa.gov.za and you can check the status of your application online.

CHOOSE AN APPLICATION CHANNEL

Apply via one of these channels:

1. WhatsApp : Send a message to 082 046 8553

2.  SRD Website : https://srd.sassa.gov.za

3.  SASSA Chatbot : www.sassa.gov.za

APPLICATION VIA WHATSAPP

Send WhatsApp message to 082 046 8553

• Applicant will provide personal details as prompted by the chat

• Applicant will receive a Reference number, an OTP number and website link to click on

• Applicant must click on the link; insert the OTP number and click verify

• Applicant provide surname and ID number

• Applicant confirm details as per details provided on the chat

• Continue to Step 2: AGREE TO TERMS AND CONDITIONS

APPLICATION VIA SRD WEBSITE

• Open Internet browser

• Search for: https://srd.sassa.gov.za

• Applicant capture ID number and mobile then click send SMS button

• Applicant will receive a 6 digit OTP number

• Applicant must insert the OTP number and click verify pin

• Continue to Step 2: AGREE TO TERMS AND CONDITIONS

APPLICATION VIA SASSA CHATBOT

• Open Internet browser

• Search for: www.sassa.gov.za

• On the website; applicant will click on SRD R350 Grant assistance chatbox

• Applicant provide ID number and Mobile number

• Through the chat, the applicant will choose I want to apply for SRD R350 grant

• The chatbot will provide a link to the SRD Website

• The Applicant will follow the SRD Website Steps

• Continue to Step 2: AGREE TOTERMS AND CONDITIONS

Coronavirus COVID-19 lockdown 

Applications for the R350 SASSA Social relief of distress grants are now open. For information please visit the website of the Government https://www.gov.za/coronavirus/socialgrants

About applying for social relief of distress

Social relief of distress is temporary provision of assistance intended for persons in such a dire material need that they are unable to meet their families’ most basic needs

This could be due to any of the following factors:

  • you need help while you wait for your children’s grants to be processed.
  • a crisis or disaster has occurred (e.g. your house has burnt down)
  • you do not qualify for a grant, and you are in a desperate situation
  • you are unable to work for a period of less than six month because you are medically unfit
  • you are unable to get maintenance from the other parent of your child or children
  • the breadwinner in the family has died
  • the breadwinner has been sent to prison for a short time (less than six months)
  • you have been affected by a disaster, but the area or community in which you live has not been declared a disaster area.

What do you get?

The Social Relief of Distress may be in the form of a food parcel or a voucher to buy food. Some provinces give this assistance in the form of cash. Social Relief of Distress is given for a short time only – usually for up to three months, which may be extended for another three months

sassa

What you should do

  1. Apply for social relief of distress at your nearest South African Social Security Agency (SASSA) office.
  2. Submit your application with the following documents:
    • your 13-digit bar-coded identity document and your children’s birth certificates.
    • if your identity document and/or a birth certificate are not available:
      • an affidavit commissioned by a Justice of the Peace. The affidavit must contain a clause which indicates that provision of incorrect or inaccurate information will result in prosecution in terms of Section 21 of the Social Assistance Act, 2004.
      • a sworn statement by a reputable person who knows the applicant and the child. This may be from a councillor, traditional leader, social worker or minister of religion.
      • proof that an application for a birth certificate or identity document has been lodged with the Department of Home Affairs.
      • where applicable, a temporary identity document issued by the Department of Home Affairs.
      • a baptismal certificate.
      • a road to health clinic card.
      • a school report.
    • please note: No application can be processed without the sworn statement/affidavit.
  3. If you do not have an identity document and birth certificates, an affidavit from your local police station, chief, councillor or religious leader may be enough proof.
  4. Show proof that you:
    • have applied for a grant
    • have had an emergency (e.g. provide a police report that your house burnt down)
    • have tried to get maintenance
    • have no other support
    • are married, divorced, or single
    • have no income
    • have a short-term medical disability

How long does it take

  • Your application will be processed immediately.
  • Once your application is submitted, it will be assessed for credibility and your genuine need for the service.
  • Even if you do not have all the documents, you will get your first month’s food parcel, voucher or cash.
  • Remember to take all the documents to the officer before the second month’s payment is due. If you do not, you may not get your second and third month’s food parcel, voucher or cash.
  • If there is no change in your circumstances after you have received the grant for three months, you may apply to have the grant extended for another three months.

How much does it cost

The service is free.

Forms to complete

The application form is not available online, but you can get it at your nearest SASSA office.