“Rainbow Six Siege” connection errors can be frustrating as they often leave you where you are when trying to join a match. The reason usually varies from Ubisoft’s servers being down to problems with local network configuration.
Here is a step-by-step troubleshooting guide, starting with the easiest checks.
1. First: Eliminate server outages
Before troubleshooting your own equipment, make sure Ubisoft isn’t having a bad day.
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Official Status Page: Check the Ubisoft Service Status page.
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Community Status: Check Downdetector or the R6Fix site to see if other players are reporting spikes in outages.
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Twitter/X: Check
@UbisoftSupportfor real-time announcements.
2. Immediate “Quick Fixes”
If the servers are green (operational), try these rapid solutions:
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Restart the Game & Launcher: Fully close Siege and Ubisoft Connect (or Steam/Epic).
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Restart Your Router: Unplug your router for 60 seconds and plug it back in. This clears the cache and establishes a fresh connection to your ISP.
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Switch to Wired: If you are on Wi-Fi, test with an Ethernet cable. Siege is notoriously sensitive to the micro-packet loss that happens on Wi-Fi.
3. Identify Your Error Code
Different codes point to different problems. Common ones include:
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Error 3-0x0001000B: This is the most common connection error. It usually means the game cannot reach the primary servers.
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Fix: Verify game files (see below) or try changing your LAN settings.
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Error 6-0x00001000: The connection to the matchmaking service timed out.
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Fix: Usually a server-side load issue. Restarting the queue or the game often fixes it.
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Error 4-0xFFF0BE25: A failure to join the party/squad.
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Fix: Everyone in the squad needs to restart their game.
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4. Platform-Specific Troubleshooting
For PC Users
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Verify Game Files:
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Steam: Right-click Siege in Library > Properties > Installed Files > Verify integrity of game files.
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Ubisoft Connect: Select the game > Properties > Verify files.
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Flush DNS:
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Press
Windows Key + R, typecmd, and press Enter. -
Type
ipconfig /flushdnsand hit Enter.
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Check Background Apps: Background applications like VPNs, VoIP software, or torrents can trigger Siege’s anti-cheat or flood the connection. Disable them temporarily.
For Console Users (PlayStation/Xbox)
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Power Cycle: Turn off the console completely (do not just put it in rest mode). Unplug the power cord for 2 minutes, then restart.
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Check NAT Type: Go to your console’s network settings. You want your NAT type to be Open (Type 1 or 2). If it is Strict (Type 3), you will struggle to connect to servers and other players.
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Fix: Enable UPnP on your router settings if you are comfortable accessing them.
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5. Advanced Fix: Change DNS Servers
If you still can’t connect, your ISP’s lookup server might be struggling to find Ubisoft’s addresses. Try switching to a public DNS:
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Go to your Network Settings (on PC or Console).
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Select Manual DNS setup.
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Enter the following (Google DNS):
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Primary:
8.8.8.8 -
Secondary:
8.8.4.4
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Next Step:
If you are getting a specific error code that isn’t listed here, let me know the code (e.g., 2-0x0000C015) and I can look up the exact fix for that variation.
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