When you see “an error occurred while connecting to epic servers,” it usually means a temporary server issue, your internet connection is unstable, or your game/launcher needs a refresh.
Check the Epic Games status page, restart your router/console, update drivers, run as admin, clear cache, or flush DNS, and if issues persist, reinstall the launcher or check for Windows updates.
Here are some quick fixes you can try:
1. Check Epic Games Server Status
Sometimes, the issue might be with Epic’s servers themselves. Check the Epic Games Status page to see if there’s a known outage.
2. Restart Your Game and PC
Close the game completely and restart your PC. This can resolve temporary connection issues or background processes that might be causing the error.
3. Check Your Internet Connection
Ensure that you have a stable internet connection. You can try the following:
Restart your router or modem.
Switch from Wi-Fi to a wired connection if possible.
Run a speed test to check if your internet speed is adequate.
4. Run the Epic Games Launcher as Administrator
Right-click on the Epic Games Launcher shortcut and select Run as administrator. This ensures the launcher has the necessary permissions to connect to Epic’s servers.
Also read : support.nintendo.com/switch/error
5. Disable Firewall or Antivirus Temporarily
Your firewall or antivirus might be blocking the connection to Epic Games servers. Try temporarily disabling them and see if it resolves the issue.
Windows Firewall: Go to
Control Panel > System and Security > Windows Defender Firewalland disable it temporarily.Antivirus: Check if your antivirus has any specific settings blocking the Epic Games Launcher.
6. Check for Updates
Make sure both Epic Games Launcher and your game are up to date. Sometimes errors occur because of version mismatches.
7. Clear Cache in Epic Games Launcher
The Epic Games Launcher has a cache that may get corrupted over time. To clear it:
Close the Epic Games Launcher.
Go to the following directory:
C:\Users\<YourName>\AppData\Local\EpicGamesLauncher\Saved\WebCache.Delete all files in the
WebCachefolder.Restart the Epic Games Launcher.
8. Change DNS Settings
If your DNS server is slow or unreliable, it can affect the connection to Epic Games servers. Try changing your DNS settings to something faster, like Google DNS or Cloudflare DNS:
Google DNS:
Primary:8.8.8.8
Secondary:8.8.4.4Cloudflare DNS:
Primary:1.1.1.1
Secondary:1.0.0.1
9. Reinstall Epic Games Launcher
If all else fails, uninstall the Epic Games Launcher completely, then reinstall it. This can fix persistent issues with the launcher or corrupted files.
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