PS5 Won’t Connect To Wifi | PS5 Internet Connection Failed

To fix a PS5 that won’t connect to Wi-Fi, first restart your PS5 and modem/router, then verify your network password and move the PS5 closer to the router.

If these steps fail, try re-entering the password, forgetting the network on your PS5, or connecting via an Ethernet cable. Advanced troubleshooting includes changing Wi-Fi frequency bands or DNS settings and checking the PlayStation Network status page for outages.

✅ 1. Quick Fixes (try first)

🔄 Subtract

• Restart your PS5

• Power cycle your modem/router
  → Unplug router and modem for 30–60 seconds
  → Plug back in and wait 2–3 minutes

📶 What

• Go to Settings > Network > Settings > Set Up Internet Connection

• Choose your Wi-Fi and re-enter the password carefully

🧪 2. Hands

• Go to Setting

• See if it fails on:

  • Obtain IP Address → Router issue

  • Internet connection → ISP or DNS issue

  • PlayStation Network sign-in → Server issue or account problem

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🔁 3. Forget & Reconnect to Network

1. Go to Settings > Network > Settings > Set Up Internet Connection

2. Select your Wi-Fi network → Press Options → Forget

3. Then, reconnect from scratch and re-enter the password

📶 4. Improve Signal (if weak or unstable)

• Move your PS5 closer to the router

• Avoid thick walls or devices that interfere (microwaves, cordless phones, etc.)

• Try switching between 2.4 GHz and 5 GHz:

  • Go to Set Up Internet Connection → Options → Set frequency manually

🌐 5. Set DNS Manually (Google DNS)

Sometimes DNS errors can block the connection.

1. Go to:
   Settings > Network > Settings > Set Up Internet Connection

2. Choose your Wi-Fi → Press Options → Advanced Settings

3. Set:

   • IP Address Settings: Automatic

   • DHCP Host Name: Do Not Specify

   • DNS Settings: Manual

     • Primary: 8.8.8.8

     • Secondary: 8.8.4.4

   • MTU Settings: Automatic

   • Proxy Server: Do Not Use

🧼 6. Clear or Reset Network Settings

You can reset all network settings:

• Settings > System > System Software > Reset Options > Reset Network Settings
  (Don’t worry — this won’t delete your games or data.)

🧪 7. Try Wired (Temporary Test)

• Connect your PS5 via Ethernet cable to the router directly.

• If that works, it confirms the issue is with Wi-Fi, not the console or internet itself.

🆘 8. Check for System Updates

• Go to Settings > System > System Software > System Software Update and Settings > Update System Software

• If you can’t connect, try updating via USB using a PC:

  • Download update file from PlayStation.com

  • Save as PS5 > UPDATE > PS5UPDATE.PUP on a USB

  • Boot PS5 in Safe Mode (hold power 2 beeps)

  • Choose Update System Software via USB

🛠️ 9. If Still Not Working…

Try these advanced steps:

• Check router settings (MAC filtering, parental controls, firewall)

• Reboot your ISP’s modem or factory reset router

• Use mobile hotspot to test if PS5 can connect to any network

• Check PSN server status here: https://status.playstation.com/

🔚 Last Resort: Safe Mode Options

If nothing works, boot into Safe Mode:

1. Power off PS5

2. Hold Power until you hear 2 beeps (about 7 seconds)

3. Connect controller via USB

4. Choose:

   • Option 4: Rebuild Database

   • Option 5: Reset PS5 (keep games & apps)
     (only do this if all else fails)