Prodigy Error Code 36 | How to Fix it

In Prodigy Math Game, Error Code 36 indicates a connectivity or loading timeout issue. It typically happens when the game tries to load data but gets interrupted or the connection is too unstable to finish.

This error is most commonly triggered if you close your laptop (or tab) while the game is on the loading screen and then try to come back to it later.

How to Fix It

1. Refresh the Page

   • This is the most effective fix. Simply reload your browser tab (Ctrl + R or Cmd + R).

   • Tip: Do not close your computer or switch tabs while the green bar is loading; wait for the character to appear in the world first.

2. Check Your Internet Connection

   • Since this is a “bad connection” error, ensure your Wi-Fi is stable. If you are on a school network, it might be blocking specific game assets.

3. Clear Cache (If Refreshing Doesn’t Work)

   • Cached files might be corrupted from the failed load.

   • Chrome/Edge: Press Ctrl + Shift + Delete, select Cached images and files, and click Clear data.

Also Read : WOW Classic Forum

Note for Mac Users:

If you are seeing “Error Code -36” (with a minus sign) in a pop-up window on a Mac outside of the game, that is a completely different macOS file system error (usually meaning it can’t read/write data). For the Prodigy game itself, stick to the steps above.