The “preauth playintegrity verification failed” error typically occurs when there is an issue with the Google Play Integrity API or with the authentication process used by an app, particularly when it tries to verify the integrity of the device or app to ensure it’s not compromised (e.g., through rooting, modifications, or app tampering).
This error can be seen in Android apps that rely on Play Integrity checks for security purposes.
Possible Causes:
Device Tampering: If your device is rooted, has a custom ROM, or has been modified in any way, the Play Integrity API might flag it as potentially insecure.
App Data Corruption: Sometimes, the app’s data or cache might get corrupted, leading to a failed verification.
VPN or Proxy: If you’re using a VPN or proxy service, it might cause issues with Play Integrity, as it can appear like the app is running from an unsupported region or a suspicious IP.
App or Google Play Services Issues: The app you’re using or Google Play Services itself may be out of date or experiencing problems.
Device or OS Settings: Certain settings on the device (e.g., developer options, USB debugging enabled) can sometimes trigger this error.
Google Account Issues: Sometimes, issues with your Google account, such as syncing problems or authentication failures, can cause this error to occur.
Also read : Why is the Crypto Market Down Today
Troubleshooting Steps:
1. Check for Rooting or Modifications
Rooted Devices: If your device is rooted, Play Integrity may fail because it detects root access, which could be considered a security risk.
Custom ROMs: If you’re using a custom ROM, it may not pass the integrity check.
Unrooting: If your device is rooted and you want to fix this, you may need to unroot it or use a tool like Magisk to hide root access for certain apps.
2. Clear Cache and Data
Google Play Store and Google Play Services: Clear the cache and data for both the Google Play Store and Google Play Services apps:
Go to Settings > Apps > Google Play Store > Storage > Clear Cache and Clear Data.
Do the same for Google Play Services.
App Cache: If the issue is app-specific, try clearing the cache of the app that is giving you the error.
3. Update Google Play Services and the App
Ensure that Google Play Services is up to date. You can check for updates by going to the Google Play Store, searching for Google Play Services, and updating it if necessary.
Update the app causing the issue as well.
4. Check for Device Updates
Sometimes, the error may be fixed in newer versions of Android or through a system update. Go to Settings > Software Updates and check for any available updates.
5. Disable Developer Options
If you have Developer Options enabled (e.g., USB Debugging), disable it:
Go to Settings > Developer Options.
Turn off USB Debugging and any other options that might affect app integrity checks.
6. Disable VPN/Proxy
If you are using a VPN or proxy service, try disabling it and see if that resolves the error. The Play Integrity API might flag these as suspicious behavior.
Try accessing the app with your regular network connection.
7. Reinstall the App
Uninstall the app that’s showing the error and reinstall it from the Google Play Store. This will often resolve any issues with corrupted app files or data.
8. Log Out and Log In Again
Sometimes, logging out of your Google account and logging back in can resolve authentication issues.
9. Factory Reset (Last Resort)
If none of the above steps help, you may need to do a factory reset to restore the device to its original state. Be sure to back up your important data first before proceeding with this option:
Go to Settings > System > Reset > Factory Reset.
Follow the instructions to reset the device.
If the Problem Persists
If you’ve tried all the troubleshooting steps and the issue persists, you may need to contact the app developer or Google support. The Google Play Integrity API is often used for security purposes, and sometimes the error can be tied to a deeper issue with the device or account.
Be the first to comment