Error 17 on the Pokémon Center website is an “Access Denied” message triggered by their security system (Imperva). It essentially means the site has flagged your connection as a potential bot or a security risk.
Since you’ve been looking into Pokémon TCG cards lately—like those high-value Charizards—getting blocked right when a new drop or restock happens is definitely frustrating.
Common Causes
Rapid Clicking: Moving too fast through the checkout process or refreshing the queue too often.
VPN/Proxy Use: The site often blocks IP addresses associated with VPNs to prevent botting.
Autofill: Using browser autofill for credit card info or addresses can sometimes trip the bot detection.
Shared Networks: If someone else on your Wi-Fi is also trying to access the site, it might flag the IP for “excessive” traffic.
Quick Fixes to Try Right Now
If you’re stuck on that screen, here are the most effective workarounds:
Method | How to do it |
| The “Airplane Mode” Trick | If you’re on a phone, turn Airplane Mode ON for about 10 seconds and then OFF. This often forces your carrier to assign you a new IP address. |
| Switch to Mobile Data | If you’re on Wi-Fi, turn it off and use your cellular data (or vice versa). |
| Incognito/Private Mode | Open a new private window to ensure old cookies aren’t causing a conflict with the security layer. |
| Disable VPNs/Adblockers | Turn off any VPNs or aggressive browser extensions (like those in Opera or Brave) that might be masking your identity. |
| Manual Typing | When you get to the payment screen, avoid using “Autofill.” Manually type your name and card details. |
If you’re still blocked
The block is usually temporary and typically lifts after 1 to 2 hours, though in some cases it can take up to 5 hours. If you need to get back in immediately for a specific drop, switching to a completely different device on a different network (like a tablet on a mobile hotspot) is your best bet.
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