Pokemon Center Access Denied Error 15 | Fixes that Work

The “Access Denied Error 15” in Pokémon Center usually appears when trying to access the online store or related services. This can be due to a variety of reasons, including issues with your account, device settings, or network configuration.

Access Denied Error 15 means the security system has flagged your activity, IP address, or browsing behavior as suspicious or bot-like, and has temporarily blocked your access to protect the site, particularly during high-traffic events (like major product drops).

Here’s how you can fix it:

Since the error is usually a temporary IP or browser block, the goal is to change the identifying information the website sees.

1. Check Your Internet Connection

• Ensure your internet connection is stable and active. A poor connection can sometimes trigger access issues.

• Switch between Wi-Fi and mobile data to see if the issue persists.

2. Log Out and Log Back In

• Sometimes, simply logging out of your account and logging back in can resolve access issues.

• If you’re using a Nintendo Account to access the Pokémon Center, try logging out and signing in again.

3. Check Account Region Settings

• Region Mismatch: Make sure your Nintendo Account’s region matches the region of the Pokémon Center you are trying to access. For example, accessing the U.S. Pokémon Center site with a non-U.S. region setting can result in access errors.

• To check or change your region, visit your Nintendo Account settings on the official Nintendo website.

4. Clear Browser Cache (If Using Web Browser)

• If you’re accessing the Pokémon Center through a web browser, clear your cache and cookies. This can help if outdated data is causing the issue.

  • For Chrome: Go to Settings > Privacy and Security > Clear Browsing Data.

  • For Firefox: Go to Options > Privacy & Security > Cookies and Site Data > Clear Data.

5. Disable VPN or Proxy (If Applicable)

• If you’re using a VPN or proxy service, try disabling it temporarily. Some services might block access to certain regions, leading to the error.

6. Try a Different Device

• If possible, try accessing the Pokémon Center from a different device (e.g., a computer instead of a mobile phone or tablet) to rule out device-specific issues.

7. Check for Pokémon Center Website Maintenance

• Sometimes, server maintenance or updates may cause temporary access issues. Check if there’s any maintenance or downtime on the official Pokémon Center website or check their social media for announcements.

8. Contact Pokémon Center Support

• If none of the above steps work, the issue might be specific to your account or device. Reach out to Pokémon Center support for assistance. They might be able to resolve any account or server-side issues causing the problem.

Also Read : Error 17 Pokemon Center | Fixes That Often Work

If the Error Persists (The Waiting Game)

If none of the above work, the site has likely put a temporary IP Ban on your network’s public address.

• Wait it Out:

  • Access blocks caused by Error 15 are usually temporary and can last anywhere from a few hours to 24-48 hours. If you did nothing wrong, the block should automatically expire.

• Contact Support:

  • If you continue to see the error after 48 hours, or if you believe you were blocked while attempting a legitimate purchase, you should contact Pokémon Center Customer Service with your IP address and the time the error occurred. They can sometimes manually clear the block on their end.