PNC Mobile App Down : PNC App Not Working – Reasons and Solutions

PNC Mobile App Down : PNC App Not Working – Reasons and Solutions

Protect yourself by staying aware of common scams and security threats targeting PNC customers.

Avoid Sending Money to a Scammer

  • Don’t click on links in an unexpected email, text message, or direct message that asks you to send money. Don’t give any personal or sensitive information like your username, PIN, or password.
  • Confirm that you know the person you’re sending money to.
  • When sending to someone you know, double-check their information before you hit send.

Protect Your Accounts

  • Use multi-factor authentication. This means you need two or more credentials to get into your account: your password plus something else like an authentication code or fingerprint.
  • Never share your credentials, like a verification code you get via text or authentication app.
  • Set up alerts in the payment app to get transaction notifications outside of the app environment, such as via email or text.
  • Regularly check your payment app and bank accounts to make sure no unauthorized payments have been sent from or accepted by your account.
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PNC Mobile App Down :

1. Perhaps the app is undergoing routine maintenance at this time.

2. In case the server is temporarily unavailable, please be patient.

3. Please ensure that you are connected to the Internet.

4. Try other methods to launch the app if the ones above didn’t work.

5. Update the PNC Mobile with the latest version.

6. Phone must be restarted.

7. Verify that the time and date on the device are correct.

8. Verify Compatibility Before Using.

9. A device update is available.

10. The app’s cache can be deleted in the settings menu.

ALERT: “Fake” Text Message Scam

The security of our customers’ accounts is a top priority. Due to the diligence of PNC’s Fraud and Cyber Defense team, we were made aware of a scam targeting customers of a number of financial institutions, including PNC, predominately with text messages that appeared to be official bank communications. Some customers shared sensitive personal and financial information as a result.

This is called phishing – a fraudster’s attempt to steal your personal and financial information, sometimes through e-mails, mobile text messages (SMiShing) and phone calls.

We are alerting customers of the warning signs of a phishing scam and steps you can take to help protect your sensitive personal information and accounts.

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Warning Signs

Text messages and emails containing certain red flags should alert users to a possible phishing or SMiShing attack, including:

  • Misspellings
  • Grammatical errors
  • Offering fantastic prizes
  • Creating a sense of urgency
  • Requesting personally identifiable information (PII)
  • Requesting User IDs and Passwords
  • Threatening with consequences
  • Making demands

Take Action 

If you receive a suspicious text message, take precautions to avoid a phish:

  • Do not respond to suspicious text messages; first confirm it is from a trusted source.
  • Do not click links in a suspicious phish.
  • Do not respond to a text message requesting personal or financial information like credit card numbers, Social Security numbers or other banking information.
  • Do not call a phone numbers contained in a suspected phish. Go directly to a known source of information for contact information, such as the company’s legitimate website.

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