There are currently no widespread outages reported for PNC Bank as of December 9, 2025. However, some users have recently reported specific bugs with the app (such as trouble depositing checks or logging in) following recent updates.
Here are the best steps to fix the issue or access your account immediately:
1. Immediate Workaround: Use the Website
If you need to check your balance or pay a bill right now, do not rely on the app.
Open a web browser (Chrome, Safari, etc.) on your phone or computer.
Go topnc.com.
Log in directly through the site. This often works even when the app is glitching.
2. Troubleshooting the App
If the website works but the app does not, the issue is likely with the app data on your phone. Try these steps in order:
Update the App: Go to the App Store (iOS) or Google Play Store (Android) and check if there is a pending update. Recent reviews indicate buggy versions, so a patch may be available.
Turn off Wi-Fi: Sometimes banking apps flag specific Wi-Fi networks (like public ones or VPNs) as insecure. Switch to cellular data (5G/4G) and try logging in again.
Clear App Cache (Android Only):
Go to Settings > Apps > PNC Mobile > Storage.
Tap Clear Cache. (Do not tap “Clear Data” unless you have your login ID handy, as this resets the app completely).
Reinstall: Delete the app completely, restart your phone, and download it again. This forces the app to clear any corrupted temporary files.
3. Check for Account Flags
In rare cases, if your login is failing repeatedly without an error code, your account might be temporarily locked for security reasons.
Contact PNC Support: 1-888-762-2265 (1-888-PNC-BANK)
Twitter Support: You can check @PNCBank_Helpfor real-time updates.
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