To fix PlayStation Error Code CE-108877-1, first check the official PSN status page for any reported problems. If the network is online, try again in a few hours, as the issue is likely temporary.
What does CE‑108877‑1 mean?
According to Sony’s official support pages, this error indicates:
“An error has occurred while connecting to the server.”
The PlayStation Network (PSN) may be under maintenance.
Also, in a PSDevWiki error‑code listing, CE‑108877‑1 is classified as a “server connection / network” error.
So essentially, your PS5 is having trouble communicating with the PlayStation servers (or with network infrastructure) when trying to perform an action that requires server access (login, store, online services, etc.).
Because this is a “connection / server” issue, there may not be anything wrong with your console hardware itself.
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How to Fix PS5 Error Code CE‑108877‑1
Check PSN Server Status:
Visit the official PlayStation Network Status page to see if PSN services are down or undergoing maintenance. If so, wait until services are restored.
Use a Wired Connection:
Connect your PS5 to the internet via an Ethernet cable instead of Wi-Fi for a more stable connection, which can resolve connection errors.
Change DNS Settings:
Manually set your DNS on the PS5 network settings to public DNS servers like Google DNS (Primary: 8.8.8.8, Secondary: 8.8.4.4) to improve connectivity.
Restart Network Equipment:
Reboot your modem and router to refresh your internet connection.
Update System Software:
Make sure your PS5 has the latest system software installed by going to Settings > System > System Software > System Software Update.
Reset Your Console:
As a last resort, reset your PS5 by going to Settings > System > Reset Options > Reset Your Console (note this will erase all data, so back up important files).
Contact PlayStation Support:
If none of the above fixes work, contact PlayStation Support for further assistance.
This error generally indicates network-related issues and can usually be fixed by checking server status, improving your internet connection, and adjusting network settings.
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