The Phasmophobia client timeout error typically appears as “Disconnected: Client Timeout” and indicates that your computer failed to maintain a stable, continuous network connection with the game server or host within the expected timeframe.
This common issue can be caused by various factors, including:
Poor or Unstable Internet Connection:
- High latency (ping), packet loss, or a generally weak internet connection can easily lead to a timeout.
Firewall or Antivirus Restrictions:
- Your PC’s security software might be blocking Phasmophobia from communicating over the network.
Corrupted Game Files:
- Issues with the game installation itself can sometimes interfere with network connectivity.
Server-Side Instability:
- The game’s servers (which use Unity Cloud servers) or the specific game host’s connection may be experiencing problems, especially during high-traffic times.
Incorrect Server Region:
- Playing on a server far away from your physical location (e.g., a player in Europe joining a North American server) can increase latency and cause timeouts.
Outdated Network or Graphics Drivers:
- Although less common, outdated drivers can sometimes contribute to general connection instability.
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Troubleshooting Steps
Here are the most effective steps to try and fix the “Client Timeout” error:
Check Your Server Region
- Ensure you are connecting to a server region that is geographically close to you. If you are joining a friend’s lobby, and they are hosting from a distant region, try having the lobby hosted by someone closer to you or try a more stable region like the EU servers, as some players report better stability there.
Verify Integrity of Game Files
- In Steam, right-click Phasmophobia in your Library, go to Properties $\rightarrow$ Installed Files $\rightarrow$ Verify integrity of game files… This will check for and replace any corrupt or missing files.
Check Firewall and Antivirus Settings
- Make sure Windows Defender Firewall or your third-party antivirus program is not blocking Phasmophobia.
- Go to Windows Defender Firewall settings and ensure Phasmophobia is allowed through for both Private and Public networks.
Reset Network Settings
- Running a few commands to reset your network configuration can often clear up underlying connection problems:
- Open Command Prompt as an Administrator.
- Type the following commands one by one, pressing Enter after each:
netsh winsock resetnetsh int ip resetipconfig /releaseipconfig /renewipconfig /flushdns
- Restart your PC after running all commands.
- Running a few commands to reset your network configuration can often clear up underlying connection problems:
Update Drivers
- Ensure your Network Adapter drivers and Graphics Drivers are fully up to date.
Try a VPN/Game Accelerator (Optional)
- In some cases, especially if poor routing from your Internet Service Provider is the issue, using a reputable VPN or Game Accelerator tool can provide a more direct and stable route to the game’s servers.
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