If you’re experiencing Paramount+ Error Code 3005, Reboot your device (TV, computer, phone), and restart your router/modem to clear any glitches.
here’s a full troubleshooting guide based on user reports and expert sources:
🔍 What Is Error 3005?
This error typically occurs during playback—streaming stops, buffering endlessly, or displays “video unavailable.” It can affect web browsers, apps, and devices across the board.
Common causes include:
Weak or unstable internet
Outdated app or browser
Corrupted cache/data
Ad blockers, VPNs, antivirus/firewalls interfering
Temporary server outages or specific content issues
🛠️ How to Fix It: Step-by-Step
1. Restart Everything
– Close the Paramount+ app or browser completely (use Force Stop on Android) and relaunch it.
– Reboot your device (TV, computer, phone), and restart your router/modem to clear any glitches.
2. Check Internet Connection
– Run a speed test; Paramount+ recommends ≥ 5 Mbps for HD streaming (and ≥ 25 Mbps for 4K).
– Move closer to Wi-Fi, or switch between Wi-Fi and mobile data.
– If possible, use an Ethernet cable for more stable performance.
3. Update App and Software
– Update the Paramount+ app via your device’s app store or streaming platform.
– If watching via browser, ensure it’s the latest version (Chrome, Edge, Firefox, Safari).
– Keep your device firmware/OS current.
4. Clear Cache & Data
– Mobile/Smart TV: Go to Settings → Apps → Paramount+ → Clear Cache & Data.
– Browser: Clear cookies and cached files from browser settings.
– Smart TVs or streaming devices may require a power cycle to clear cache.
5. Sign Out and Sign In Again
– Log out of Paramount+, wait a few minutes, then log back in to refresh the session.
6. Disable or Whitelist Ad Blockers, VPNs & Extensions
– Many Reddit users confirm disabling uBlock Origin, Malwarebytes Browser Guard, or similar extensions fixes the issue.
– If using them, whitelist Paramount+ domains or disable them entirely.
– VPNs can degrade performance or be blocked outright—try disabling your VPN or using split tunneling (excluding Paramount+).
7. Try Another Device or Browser
– Switch to a different browser or device if available (e.g., mobile, TV, Roku). Some users found success doing so, even with the same internet connection.
Also Read : Fixed : Tumblr There Was An Error Processing Your Request.
✅ At-a-Glance Summary
| Issue | Possible Fix |
|---|---|
| Buffering / Playback freeze | Restart app/device/router |
| Poor or slow internet | Use wired connection, switch networks |
| Outdated software | Update app/browser/OS |
| Cache issues | Clear cache & cookies |
| Ad-block or extensions | Disable or whitelist service |
| VPN conflicts | Disable or exclude Paramount+ from VPN |
| Works elsewhere | Try different browser or device |
💬 Real-User Experiences
“Error code 3005 … for some reason it’s balking at the presence of an ad blocker.”
“The only thing that works is … incognito mode … that seems to resolve it.”
One Redditor reported: “I moved, and it no longer works on my computer… works fine on phone/laptop—but not this device. Switched ISP and it fixed.”
🧭 Still Having Issues?
Test your internet and try different networks.
Check server status via official Paramount+ help channels.
Contact Paramount+ support if none of the above helps.
Consider alternate devices (TV, mobile) temporarily.
Be the first to comment