Nintendo Error Code 2813-2400 Transaction Fails | Step to Fix

Nintendo says that error code 2813‑2400 happens when you try to make a purchase using a credit card on the Nintendo eShop, and the transaction fails with the message: “The server is currently under maintenance, and credit cards cannot be used.”

So basically, the system isn’t allowing credit card purchases at that moment—often due to maintenance or server‐side restrictions.

🔧 How to Fix / What to Try

Here are the steps Nintendo suggests and what others have done that often works:

1. Check Nintendo’s Network Status Page

   • See if there’s any scheduled maintenance or ongoing issues with the eShop. If there’s maintenance, you’ll just need to wait until it’s over.

2. Update Your Console

   • Make sure your Switch (or whichever model) has the latest system software installed. Sometimes incompatibilities or bugs fixed in updates cause payment issues.

3. Restart the Console

   • A simple full power‐off and restart can sometimes clear out temporary glitches.

4. Try Buying Through My Nintendo Store (Web)

   • If the eShop on console won’t let you buy with your credit card, check if the My Nintendo Store (via browser) works instead.

5. Wait and Try Again Later

   • If the maintenance has ended (or there was no notice), but the error persists, waiting a while sometimes helps—servers may take some time to stabilize.

6. Alternate Payment Method

   • If possible, try using a different payment method (for example, PayPal, or Nintendo eShop gift cards) if your credit card isn’t being accepted. (Even though Nintendo does not always mention this as part of the official fix for this specific error, it helps in many related error cases.)

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Check current Nintendo eShop server status

The current server status for the Nintendo eShop can be checked on Nintendo’s official Network Maintenance Information page at:

https://www.nintendo.co.jp/netinfo/en_GB/index.html

As of the latest update, all servers including the eShop are reported to be operating normally with no ongoing maintenance or outages.

For community updates on potential issues, third-party sources like the NinStatusBot on X (formerly Twitter) provide automated posts about outages or maintenance:

https://x.com/ninstatusbot?lang=en

If experiencing issues despite the servers showing as operational, it may be due to local network conditions, temporary connectivity problems, or app version mismatches. Restarting your device and router, updating your system software, or checking Nintendo’s help site may help resolve client-side issues.