If you’re having trouble with the Nationwide app today (Sunday, February 22, 2026), you aren’t alone. While there are no reports of a total system-wide blackout, several users have noted intermittent “Service Availability” errors and login glitches recently.
Nationwide Contact Numbers
If you need immediate help or need to report an issue, use these numbers:
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General Enquiries (Current Accounts):
03457 30 20 11 -
Lost or Stolen Cards:
0800 30 20 11(UK) or+44 1793 65 67 89(from abroad) -
Fraud or Security Concerns:
0800 055 66 22 -
Operating Hours: Phone lines are typically open 8 am to 8 pm, 7 days a week.
Quick Fixes for the App
If the app is crashing or stuck, try these steps before calling, as they often resolve 90% of login issues:
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Force Close & Restart: Completely swipe the app away from your recent tasks and try again.
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Toggle Wi-Fi/Data: Sometimes the app gets stuck when switching between networks. Turn on Airplane Mode for 10 seconds, then turn it off.
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Clear Cache (Android Only): Go to Settings > Apps > Nationwide > Storage > Clear Cache.
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Use Internet Banking: If the app is down, you can usually still log in via their official website using your customer number and card reader.
Current Status Check
You can check the live status of all Nationwide services directly on their Official Service Status Page. It will show if specific features like “Faster Payments” or “App Logins” are currently experiencing delays.
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