NationsBenefits Reviews | All About Health Plans, OTC, Flex Cards and Hearing Aids
NationsBenefits are a leading provider of supplemental benefits, flex cards, and member engagement solutions that partners with managed care organizations to provide innovative healthcare solutions designed to drive growth, improve outcomes, reduce costs, and delight members.
With a growing demand for home-delivered, nutritionally focused products such as groceries, fresh produce, and prepared meals, NationsBenefits can help Medicare beneficiaries achieve better health and wellness by providing them with convenient and easy-to-use products. The healthy foods benefit offering is designed to improve members’ health and satisfaction while reducing overall health care costs.
NationsOTC provides over-the-counter benefit administration services to health plans seeking an affordable, comprehensive solution in supplemental OTC services and product fulfillment. Hundreds of brand-name and generic products, health and wellness items, first-aid supplies, and a variety of foods are available across CMS-approved categories for home delivery nationwide at no additional cost.
The customizable solution also includes a modern E-commerce experience that can be tailored for your health plan.
Who NationsBenefits Are
1. NationsBenefits headquarters is located in Plantation, Florida.
2. NationsBenefits have 24/7/365 Member & Customer Experience Centers located in California, Kansas, Florida, and Tennessee.
3. NationsBenefits Distribution Centers are located in California, Florida, Tennessee, Michigan, Pennsylvania, and Utah.
4. With more than 3,500 employees across all locations, NationsBenefits continue to create professional opportunities for career growth.
5. NationsBenefits is ranked by Inc. 5000 and Deloitte Technology as one of the fastest growing companies for delivering innovative health technologies in North America.
Need help getting started?
If you have any questions, please call us at 877-439-2665(TTY: 711).
Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.
Flex Cards
A flex card solution designed to drive growth, improve health outcomes, reduce costs, and increase member satisfaction.
Program Details
NationsBenefits offers a comprehensive flex card solution that enables health plans to provide their members with a convenient way to pay for eligible items and approved services. Members receive a personalized debit card that gives them quick and easy access to funds that are loaded on a monthly, quarterly, or annual basis.
The flex card program administered by NationsBenefits is a solution that can grow with your health plan over time while providing a convenient way for members to use the funds on their card to personalize their care.
Features of the NationsOTC Solution:
1. CMS-compliant and fully customizable program
2. 24/7/365 live customer service
3. Comprehensive product formulary, including healthy foods and connectivity devices
4. Competitive product pricing
5. Five national distribution centers
6. Nationwide 2-day delivery, at no additional cost
Member Portal
Create additional brand affinity by featuring your logo on the portal, which offers:
- Robust search options with the ability to filter, sort and search by category, pricing, wallet, and more
- Product recommendations based on individual needs
- Expandable product detail pages complete with 360-degree images
- Benefit tracking to see available dollars to spend on plan-approved products
- Order tracking with carrier details and frequent status updates
nationsotc.com/aetna Activate Card
Open the Member Portal and the page will be redirect you to the member portal for profile registration. After completing registration, you will be prompted to activate your card if you have OTC Card in your hands.
Need help getting started?
If you have any questions, please call us at 877-439-2665(TTY: 711).
Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.
NationsBenefits
1801 NW 66th Ave. Suite 100
Plantation, FL 33313
Call: 877-439-2665 (TTY: 711)
Hours of operation:
24 hours per day, 7 days per week,
365 days per year
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