Myfamilymobile.com Activation and Pay My Bill , Phone requirements

Myfamilymobile.com Activation and Pay My Bill , Phone requirements

Before activating service with Family Mobile, be sure that you have met all requirements to establish the new service:

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Perform a Family Mobile coverage check.

Have a compatible unlocked T-Mobile or GSM phone for each line you want to activate. See Phone requirements for more information.

Have a Family Mobile Service Plan Card on hand for each phone you want to activate. If you are Bringing Your Own Phone, you must have a Bring Your Own Phone SIM Kit. You may only apply one Service Plan Card or one Bring Your Own Phone SIM Kit to each phone you are using. Bring Your Own Phone SIM Kit includes a SIM card, and depending on where you buy it, it may also include the Service PIN.

The SIM and PIN numbers will be required during activation. You can purchase the Bring Your Own Phone SIM Kit at any participating Walmart store, at Walmart.com, or by calling us at 1-877-440-9758.

myfamilymobile.com Activation

Activating a Family Mobile account is easy. You can Bring Your Own Phone or purchase a Family Mobile phone.

Activate a new Family Mobile service or Add a line using any of the following methods:

The primary account holder is the person that creates, updates or sets up the account with the account information.

  • Any member of the account (including the primary account holder) that logs in using their Phone number and the 4-Digit Security PIN, will have access only to their Phone information.
  • Any member of the account (including the primary account holder) that logs in using their Phone number or account email and the Account Password, will have access to all of the account information.

The activation process may take a few hours to complete unless you are transferring a number, in which case it may take longer.

You can also activate your phone by selecting the “Activate Now” button.