Balance: MyBenefits App Download | Login to your MyBenefits Portal Balance: MyBenefits App Download | Login to your MyBenefits Portal

In today’s fast-paced world of E-commerce and shifting consumer behavior, health plan members have come to expect the same expediency they experience with the largest global retailers. That’s why NationsOTC® advances consumerization of healthcare with the over-the-counter (OTC) benefit offering.


NationsOTC provides over-the-counter benefit administration services to health plans seeking an affordable, comprehensive solution in supplemental OTC services and product fulfillment. Hundreds of brand-name and generic products, health and wellness items, first-aid supplies, and a variety of foods are available across CMS-approved categories for home delivery nationwide at no additional cost.

Your Personalized MyBenefits Portal

The MyBenefits Portal makes ordering products simple and hassle-free.

You can easily:

  • Search by category, price, and more
  • See product descriptions, images, and related condition information
  • View your spending allowance
  • Order health and wellness products
  • Track your order status in real-time

Additional Benefits

In addition to your OTC benefit, you may qualify for extra benefits. Your benefits are conveniently loaded on your card, so you can shop the same way as you do for OTC products and scan your barcode for instant savings! These extra benefits may include the following:

Healthy Groceries

Once your plan has started, you can use your Benefits Prepaid Card to buy eligible healthy groceries. Eligible products include all food items like fresh meats, fruits and vegetables, pantry staples and much more.

Assistive Devices

You can use your Assistive Devices benefit to purchase assistive and safety devices. Your spending allowance will be added when your benefit starts and must be used by 12/31/23.

Service Dog Support

Once your plan has started, you can use your card to buy eligible items that will help you care for your service dog. Eligible products include Bedding, food, groom supplies, treats and much more.

Get Started Today!

Click the button below to login to your MyBenefits Portal, or call at 866-413-2582 (TTY: 711).

members.nations Activate Card

Open the  Member Portal and the page will be redirect you to the member portal for profile registration. After completing registration, you will be prompted to activate your card if you have OTC Card in your hands.

Type of business Supplemental Benefits Company
Type of site
Healthcare Management Solutions
Founded 2015 ; 8 years ago
Plantation, Florida.
Country of origin United States
Area served United States
Founder Glenn M. Parker, M.D.
Key people Michael Parker (CEO)
Dianne Cooper (Chief Experience Officer)
  • Supplemental benefits
  • Flex Cards
  • OTC Products
  • Healthy Foods
  • Personal Emergency Response Systems (PERS)
  • Optimized Companion Care
  • Customizable Kits
Parent NationsHearing (2015)
Registration Needed
Phone Number 877-439-2665
Current status Active

Need help getting started?

If you have any questions, please call us at 877-439-2665(TTY: 711).

Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year. Language support services are available free of charge.

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