The “My Silversea” personal log-in area is now available at silversea.com (www.my.silversea.com). The system enables Silversea guests to conveniently create or update their profile and preferences, arrange activities prior to a reserved voyage, and access a host of additional features.
Logging In to My Silversea
Visit the My Silversea portal at
my.silversea.com. You’ll be prompted with options such as:I am a Travel Agent
I am a past or future Guest
I am a new Guest
For existing users, click Sign In (or “Log On”).
Enter your email and password.
If you’ve forgotten your password, use the “Forgot Password” link to reset it.
Some users have reported login delays or activation issues:
“It took almost 3 hours for their system to email me a password reset… After waiting 45 minutes for that email, I called them and one of the customer service representatives was able to manually activate my account.”
Creating a New Account (Registering)
On the My Silversea login page, select Create Account or Register.
You’ll be asked to provide:
Your first and last name
Booking ID (found on your cruise confirmation documents)
Email address and desired password
Upon submitting your information, an activation email will be sent to the provided email. You must click the activation link to verify your email and finalize account creation.
Once activated, you can start managing your voyage preferences, shore excursions, dining reservations, and more.
Your login credentials here will not be the same as Facebook, as Silversea have no affiliation with them and have no access to your details on their platform.
This means that the first time you access this site you will need to Create a New Account at https://silverseapassengers.com/register/.
Once you’ve created your account, we need to verify the email address you gave is valid and truly under your control. So next you will receive an email requesting that you click an Activation Link. This proves your email is both real and accessible by you, and is the final stage of Account Creation.
NOTE: It can take a few minutes to arrive depending on your email service provider and their spam filtering systems. 10 minutes is likely the longest you’ll have to wait, but most people receive it instantly.
For instance, starting at 120 days prior to the voyage and up to 7 days prior to the voyage, specialty restaurant dinner reservations can be requested, along with optional shore excursions, beauty, spa and fitness services. Members of the Venetian Society, Silversea’s past guest loyalty club, can keep track of their past voyage history by logging into “My Silversea.”
When are shore excursions available to book?
Shore excursions are available to book in advance via My Silversea until 2 days prior to sailing. You may also reserve through your travel agent, or in person once on board.
On all Classic Cruises of Silver Muse, Silver Moon, Silver Dawn, Silver Spirit, Silver Whisper, Silver Shadow, Silver Nova and Silver Ray selected shore excursions (one per guest/day, excluding “days-at-sea”), if available, will be offered on a complimentary basis.
Shore excursions will be bookable on “first-come-first-served” basis. Shore Excursions may require minimum participation levels to operate so it is recommended to sign up as early as possible. The deadline for booking Shore Excursions on MySilversea is 2 days prior departure date.
The “Shore Excursions Programme” is subject to shore excursion availability in each port and guests’ first choice may not be available. The first shore excursion booked in a single day / port, among the shore excursions bookable and available within the Programme, will be considered included, while additional excursions will be charged at full fare. The Shore Excursion Programme does not apply in the embarking and disembarking port.
Will my cruise be docking at a pier or will a tender take us ashore?
Please Contact Silversea to find out whether the ports of call on your itinerary indicate the ship is scheduled for docking or anchoring. Please note that this schedule is subject to change at any time as unforeseen circumstances on the actual day in port may affect whether a ship can dock as planned.
How do I find out about the weather for a voyage?
An average temperature guide for your voyage ports and time of year is included in the Silversea tour book that is sent with your Final Cruise Documents. Alternatively, refer to these weather websites:-
What is the name of port and pier where the ship will dock?
Port and pier names for embarkation and disembarkation ports are included in your Final Cruise Documents. Once you arrive at the embarkation port, signage will indicate the exact pier/berth for your Silversea ship. Communication Services.
How can I purchase a gift order for someone on board?
Whether for a Silversea guest or for your own upcoming cruise, it’s easy to order a welcoming arrangement of fresh flowers, a special bottle of wine, premium chocolates, a spa gift certificate or any of Silversea’s thoughtful bon voyage gifts.
Download the Bon Voyage Gift Order Form – Classic voyages
Download the Bon Voyage Gift Order Form – Expedition voyages (except Galapagos)
Download the Bon Voyage Gift Order Form – Galapagos voyages
