MEDISEP Status | Steps to Check

You can also contact the toll-free number 1800 425 1857 or email info.medisep@kerala.gov.in for technical issues if you cannot download your card.

✅ What is MEDISEP

MEDISEP = Medical Insurance for State Employees and Pensioners in Kerala, India. It provides health insurance cover for government employees, pensioners and their dependents.
The status check helps you see your enrollment status, your MEDISEP ID, dependent details, whether everything’s verified and correct.

Here are the general steps:

Go to the official MEDISEP portal: medisep.kerala.gov.in
On the homepage, look for a tab/menu labeled “Status” (or similar).
Select your category:
- Employee if you are serving
- Pensioner if you are retired / receiving pension
Enter required identifiers:
- Employee ID / PEN / PPO Number (depending on your status)
- Date of Birth
- Department (for employees) or Treasury (for pensioners)
Fill in any CAPTCHA if required.
Click Search. The portal should show your status report with details such as:
- MEDISEP ID
- Name, Gender, DOB
- .Verification status (e.g. “Verified” / “Live”)
- Dependent names, if applicable.

Once your status is verified, you can get the MEDISEP ID card. Steps:

On the same portal (medisep.kerala.gov.in), look for Download MEDCARD or Download Health‑Card link/button.
You may need to select “Beneficiary” account type.
Fill in your MEDISEP ID, Employee / Pensioner details (PEN / PPO) as required.
After submitting, a PDF version of your MEDISEP card will be made available. You can download / print it.

If you find errors in your Medisep data (name, DOB, dependents, etc.) or your status plot is showing wrong info:

Employees: Approach your DDO (Drawing & Disbursing Officer) to apply for corrections.
Pensioners / Family Pensioners: Apply to the respective Treasury Officer.
Newborns must be added within 90 days of birth; married spouses should be added within 1 month of marriage.