Error Code 10 in Marvel Rivals is a fairly common login/connectivity issue. When you launch Marvel Rivals, check the top-right corner for a prompt or button to accept the EULA.
Here are some possible causes and solutions (based on community reports and guides):
🔍 What Causes Error Code 10
Poor or unstable internet connection.
The User Agreement (EULA) hasn’t been accepted.
Launcher issues (especially when using Epic Games Launcher).
Corrupted or missing game files.
DNS or network settings misconfigured.
Server-side problems / overload.
Also Read : Why is My Vizio TV Not Turning On
âś… How to Fix Error Code 10
Here are a number of troubleshooting steps you can try:
Accept the User Agreement (EULA)
When you launch Marvel Rivals, check the top-right corner for a prompt or button to accept the EULA.
After accepting, restart the game.
Restart / Power Cycle Your Device
Fully close the game.
Restart your PC or console.
If you’re on a console, unplug it for ~30 seconds (this clears cache) and then power it back on.
Check Your Internet Connection
Run a speed test to ensure your internet is stable.
If you’re on Wi-Fi, try switching to Ethernet for a more stable connection.
Temporarily disable firewall or antivirus to test if they are blocking the game.
Flush your DNS and reset network settings:
Open Command Prompt (as admin) and run:
Restart your PC after that.
Change your DNS to a stable public DNS (e.g. Google DNS:
8.8.8.8/8.8.4.4)
Verify Game Files
If you’re on Steam: Right-click Marvel Rivals âžś Properties âžś Local Files âžś Verify integrity of game files.
If you’re using Epic Games Launcher: Use its “verify” option for the game.
Launcher Behavior
If using the Epic Games Launcher, make sure it’s open while launching Marvel Rivals. Some users say closing it causes the error.
Try running the launcher (Steam or Epic) as Administrator.
Disable IPv6 (Optional)
Some players suggest disabling IPv6 on your network adapter:
Open Network Settings ➜ Adapter Properties ➜ Uncheck “Internet Protocol Version 6 (TCP/IPv6)”.
Restart after making the change.
Reinstall the Game
If nothing else works, uninstall Marvel Rivals, then reinstall it. This can fix corrupted install files.
Make sure to delete leftover game folders after uninstalling (if any).
Check Server Status
Look for updates from Marvel Rivals on Discord, Twitter, or community forums to see if there’s a known server outage.
Use services like Downdetector to check if other players are having the same issue.
Contact Support
If none of the above fixes the issue, reach out to Marvel Rivals / NetEase support.
Provide details: your platform (PC, Xbox, etc.), when the error occurs, what troubleshooting steps you’ve already tried.
đź’¬ What the Community is Saying
Some Xbox players say the error code 10 got fixed after agreeing to terms & conditions and restarting their console.
Others on PC report that clearing local configuration files or running the Epic Launcher properly helped.
Some users are still facing the issue repeatedly and suspect it’s a server-side problem.
Be the first to comment