It’s easy to activate your Lucky Mobile service online at luckymobile.ca. All you need is a Lucky Mobile phone, or your own unlocked and compatible phone, and a Lucky Mobile SIM Card.
Activation Methods
1. Online Activation
Visit the Lucky Mobile activation page at luckymobile.ca/activate.
Input your SIM card number (found on the SIM or its packaging), choose a plan, and provide necessary personal and payment details.
Payment options typically include: Visa, Visa Debit, MasterCard, American Express (Canadian or U.S.), or a Lucky Mobile Top-Up Card. Note: MasterCard Debit, Interac Debit, and prepaid cards are not accepted.
2. Activate by Phone
Call 1‑833‑88‑LUCKY (1‑833‑885‑8259) from another phone and follow the prompts to activate.
3. Activate In‑Store
Purchase your SIM card at a retailer (e.g. Circle K, Dollarama, Canada Post, Best Buy) and ask them to activate it in-store.
Activate your Lucky Mobile SIM Card
What you’ll need before you start
- A Lucky Mobile physical SIM Card or eSIM compatible device.
- A phone that is compatible with our network. Most phones are!
- Account information from your current Canadian mobile provider if you are switching to Lucky Mobile and want to keep your Canadian phone number.
- A Top-Up Card or credit card to make your initial payment.
- Credit card or bank account information if you wish to sign up for Automatic or Express Top-Up.
Steps to Activate Lucky Mobile SIM Card:
1. Visit the webpage https://wac.luckymobile.ca/
2. Select the type of SIM in your hand – Physical SIM or e-SIM
3. Now enter the SIM Card Number.
4. Confirm the SIM Card Number by typing it again
5. Press the Continue Button
6. Follow the Instructions and press activate button
7. The SIM will be activated.
Where can I see my account balance?
There are three ways to check your account balance:
- Access the Lucky Mobile My Account app
- Log in to My Account
- Dial *LUCKY (*58259) on your phone.
How do I change my plan?
The fastest and easiest way to change your Plan is through the Lucky Mobile My Account app and MyAccount. Your Plan change will be effective on your next Monthly Charge Date.
What is a Service Pass?
Service Passes are a one-time, easy and convenient way to control how much you spend when you want to call, text or use data beyond what you subscribe to in your monthly plan. If you try to call, text or use data and your activity is not included in your plan or Add-Ons, we will send you a text message with a link explaining your Service Pass options.
You can buy a Service Pass for calling (Canada-wide or international), texting, and 3G data usage.
Service passes are either $3 or $5, and they expire after 30 days.
