Login Failed Due to Service Interruption ARC Raiders

The “Login failed due to a service interruption” error is currently affecting many ARC Raiders players as of December 2, 2025.

Current reports indicate this is a server-side issue on Embark Studios’ end, which is also sporadically affecting their other game, The Finals. Because the problem is with their “backend” (the systems that handle player accounts and matchmaking), there is likely nothing wrong with your computer or internet connection.

Here is the current status and the best workarounds to try right now.


1. Current Server Status

  • Status: Intermittent Outages. While there isn’t a total “blackout” like the major outage on November 26, players have been reporting fresh login errors within the last 24 hours.

  • Cause: The error usually means the “handshake” between your game client and Embark’s central servers failed.

  • Validation: Recent reports on Reddit (r/ArcRaiders and r/TheFinals) confirm players are seeing this error simultaneously across both games, pointing to a shared infrastructure problem.


2. Top Workarounds (Try These First)

Since the issue is mostly on their end, these fixes are not guaranteed but have worked for some players to force a connection:

  • The “VPN Toggle” (Most Effective):

    • If you have a VPN, try connecting to a server in a different region (e.g., if you are in the US, try a UK endpoint, or vice versa).

    • Sometimes the “service interruption” is regional. Bypassing your local routing node can sometimes let you slip through to the login server.

  • Verify Game Files:

    • Steam: Right-click ARC Raiders in your Library > Properties > Installed Files > Verify integrity of game files.

    • This ensures a corrupted localized file isn’t causing the timeout.

  • The “Spam Retry” Method:

    • Some players report that simply clicking “Reconnect” or restarting the game 3-4 times eventually lets them in. The servers might just be rejecting requests due to high traffic or instability, so persistence sometimes pays off.

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3. If You Are on Console (Xbox/PS5)

  • Hard Restart: Fully power down your console (unplug it for 30 seconds) to clear the system cache. This clears out any “stale” connection data that might be holding onto the error.

  • Xbox Cloud Gaming (Workaround): A specific workaround for Xbox users has been to try launching the game via Xbox Cloud Gaming if you have Game Pass Ultimate. If it logs in there, it sometimes “resets” your account status, allowing you to log in normally on your console afterward.


4. Where to Check for the “All Clear”

Since Embark Studios doesn’t always post immediate updates for smaller outages, check these community sources for real-time confirmation:

  • Official Discord: Check the #status or #support channels.

  • Twitter/X: Check @ArcRaiders (though they are sometimes slow to post).

  • Reddit: Check r/ArcRaiders and sort by “New” to see if other players are suddenly getting in.

Summary:

This is likely not your fault. If the VPN or Verify fixes don’t work, the only solution is to wait for Embark to stabilize the servers, which typically happens within a few hours.

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