lively.com/activate Activate your Lively Device

To activate your Lively device (formerly known as GreatCall), go to Lively Activation Page lively.com/activate. You will need to enter your phone number and activation code.

Step-by-Step Activation Process:

1. Visit the Activation Website:

   • Open your browser and go to Lively Activation Page.

2. Log In to Your Account:

   • If you already have a Lively account, log in with your username (email) and password.

3. Enter Your Device Information:

   • If this is your first time setting up your Lively device, you will need to enter your phone number and activation code (usually found in your device packaging or welcome materials).

   • Follow the on-screen instructions to enter the required information.

4. Complete the Activation:

   • Once the necessary information is entered, you should be prompted to activate your device.

   • You may need to restart your device after the activation process is complete.

5. Set Up Your Device:

   • After activation, follow the on-screen instructions to configure your device (Wi-Fi settings, emergency contacts, etc.).

Also Read : Epic Discord Nitro How To Activate

Phone Activation (With a Live Agent)

1. Gather Information:

Have your Lively device handy, along with any relevant account information or your previous phone number details if you plan to transfer a number.

2. Call Lively Activation:

For Lively Flip Phones, call 1-888-900-1367.

For Lively Mobile2 (medical alert device), call 1-888-900-1369.

For general activation questions or to waive the $35 activation fee, you might see a number like 800-397-0588 mentioned on their website. It’s best to check the current Lively support page for the most up-to-date number.

3. Speak with an Agent:

A live agent will assist you in selecting your plan and activating your device.

4. Number Transfer (if applicable):

If you’re transferring an existing phone number, do not cancel your previous service until the transfer is complete. The agent will guide you through the process and collect the necessary information (account holder name, phone number to transfer, service provider, account number, account password/PIN, last 4 digits of SSN, billing address). Cell phone number transfers typically take 1-3 business days, while home phone transfers can take 5-7 business days.

After Activation:

• Power On Your Device: Once activated, you can turn on your Lively device. For phones, it may restart a few times and take a few minutes to connect to the Lively network.
• Initial Setup: You might see some on-screen prompts for initial setup, such as reviewing terms and conditions or setting up certain features.
• Test Call: For medical alert devices, you’ll typically receive an automated test call to confirm functionality. Answer the call to ensure it’s working.
• Charge Fully: It’s recommended to fully charge your device before its first use.

Troubleshooting Tips:

• If you encounter any issues during activation, make sure you have a stable internet connection and follow the prompts carefully.

• For additional help, you can contact Lively support by calling 1-800-733-6632.