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L.A. Care Medicare Plus (HMO D-SNP) coordinates Medicare and Medi-Cal benefits under one health plan to offer a network of providers and pharmacies that will provide your Medicare and Medi-Cal services and Medicare Part D prescription drugs in one place.

Over-the-Counter (OTC) Items


At the beginning of each calendar quarter, your OTC card is loaded with the quarterly OTC amount for your plan.
We will provide up to $150 quarterly (every 3 months) to use for approved, non-prescription OTC items. Your balance does not carry over—try to spend the full amount on the items you need before the end of each quarter.

L.A. Care Members – OTC L.A. Care Medicare Advantage
Article Name
L.A. Care OTC Login
Help Line Number 833-571-7587 (TTY: 711)
Activate your L.A. Care card Click Here

You can use this benefit to order non-prescription OTC health and wellness items such as cough and cold medicine, vitamins, pain relievers and bandages. Your OTC allowance card, along with activation instructions and an OTC catalog will be mailed to you.

L.A. Care Medicare Plus (HMO D-SNP) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Enrollment in L.A. Care Medicare Plus depends on contract renewal.

L.A. Care Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

You can get this information for free in other languages. Call 1-833-522-3767 (TTY 711), 24 hours a day, 7 days a week, including holidays. The call is free. Activate Card

1. Visit the page

2. Enter the 16 digit card number and expiration date of your Benefits Mastercard® Prepaid Card.

3. Enter your Date of Birth and Last Name provided to your health plan during enrollment.

4. Finally Click on the Activate Card Button.

5. If you need assistance please Call 833-571-7587 (TTY: 711)


For more information on becoming a member, call us at 1-833-592-3767 (TTY: 711), 24 hours a day, 7 days a week, including holidays.

If you are a member of L.A. Care Medicare Plus and have questions, call Member Services at 1-833-522-3767 (TTY: 711), 24 hours a day, 7 days a week, including holidays.


L.A. Care Medicare Plus
Attn: Member Services Department
1055 W. 7th Street
Los Angeles, CA 90017

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