Current status checks for Jet2.com show that the main website is experiencing intermittent availability, with some users reporting a “Service Unavailable” or “Bad Request” message.
If the main server is having issues, the app may also be affected.
Here are the most common reasons the Jet2 app might not be working right now, and the steps you can take to fix them:
1. App or System Glitches (Most Common)
The Jet2 app, like any other, can get stuck or crash due to cached data.
Action:
Force Close the App: Completely close the Jet2 app (swipe it away from your recent apps screen).
Restart Your Device: Turn your phone or tablet off, wait 30 seconds, and turn it back on.
Check for Updates: Go to the App Store (iOS) or Play Store (Android) and ensure you have the very latest version of the Jet2 – Holidays and Flights app. A recent update (Dec 3, 2025) suggests the developers are active and may have resolved known bugs.
2. Network or Security Conflicts
Sometimes a network setting is blocking the app’s connection.
Action:
Switch Connectivity: If you are on Wi-Fi, switch to mobile data (4G/5G) and try opening the app again. If it works on mobile data, your Wi-Fi network may have a firewall or temporary issue.
Remove VPNs or Security Apps: If you use a VPN or any third-party security/anti-virus app, temporarily disable or remove it, restart your device, and try the Jet2 app again.
3. Login Issues
If the app loads but you can’t log in (e.g., “Login Failed” or “Credentials Not Recognised”):
Action:
Use “Manage My Booking” on the Web: If you need urgent access to your booking, use your phone’s browser (Safari/Chrome) and go to the official Jet2.com website. Use the Manage My Booking feature with your booking reference, surname, and departure date. This bypasses the app entirely.
Reset Password: If you can’t log into the myJet2 section, use the “Forgot Password” link on the website to reset your credentials.
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