A 504 Gateway Timeout is a server-side error, meaning the issue is almost certainly on Janitor AI’s end (or the API provider you are using), not your computer or internet connection.
It essentially means: “The Janitor AI website tried to send your message to the AI brain (the LLM), but the brain took too long to reply, so the website gave up.”
Here is a breakdown of why this happens and how to handle it.
1. The Most Likely Causes
Server Overload (High Traffic): This is the most common reason. Too many people are using the site at once, and the servers cannot process the text generation fast enough.
LLM API Issues: If you are using a proxy (like OpenRouter or a custom endpoint) or if Janitor’s native LLM is struggling, the AI provider might be down or slow, causing the connection to time out.
Context Size is Too Large: If your chat history is massive and the context limit is set very high, the AI takes longer to “read” the history before replying. If it takes longer than the browser allows, it times out.
2. Troubleshooting Steps (Try in Order)
Phase 1: Quick Checks
Refresh the page: Sometimes it is just a momentary “hiccup.”
Check the Community: Look at the r/JanitorAI_Official subreddit. If you see many “New” posts complaining about errors, the site is down. You just have to wait.
Clear Cache: Browsers sometimes hold onto “bad” versions of the site. Clear your cache for the site and try logging in again.
Phase 2: Adjust Settings (If the site is online for others)
Lower Context Size: Go to your Generation Settings. If your context size is maxed out, lower it slightly. This reduces the workload on the AI, making it reply faster and avoiding the timeout.
Check Your API Key: If you are using OpenAI, Claude, or OpenRouter, check if you have run out of credits. Sometimes a “silently” rejected key results in a timeout loop.
Switch Models: If you are using the JLLM (Janitor’s beta model), try switching to a different model temporarily to see if the error persists.
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Summary
If… | Then… |
| It happens on every bot | The site is likely overloaded or down. Wait it out. |
| It happens on one specific chat | Your context might be “stuck” or too large. Start a new chat or duplicate the chat to see if that fixes it. |
| You use a Proxy (OpenRouter) | Check OpenRouter’s status page; their API might be lagging. |
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