The Bank of America app is currently experiencing some issues for certain users today. Reports on social platforms and forums such as Reddit and outages tracking sites indicate that some customers are facing problems with login, payments, and account balances not updating properly.
Reports show that thousands of users were reporting problems with the platform as of Friday, November 7, 2025, with the majority of reports pointing to issues with mobile banking. Users reported errors such as being unable to display some accounts or seeing incorrect (sometimes zero) balances.
What to Do Right Now:
Try the Website:
- If the app is giving you trouble, try logging into the Bank of America website on a computer or mobile browser. The website sometimes remains stable even when the app is having issues.
Wait and Retry:
- Since reports were high very recently, the system may still be stabilizing. Try logging in again in 15–30 minutes.
Basic Troubleshooting:
- If the website works but the app does not, try the basic steps from the previous response:
Force-close and re-open the BofA app.
Check for any app updates in your phone’s app store.
- If the website works but the app does not, try the basic steps from the previous response:
If you are still unable to access your accounts, I recommend checking their official social media channels (@BofA_Help on X, formerly Twitter) or contacting their customer service for the most current information
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However, the system is not completely down as many users report smooth functioning, and any outages are likely partial or intermittent.
If you are experiencing trouble accessing the Bank of America app today, it might be due to these ongoing issues affecting some customers. It is advisable to try basic troubleshooting such as restarting the app, checking your internet connection, or waiting for Bank of America to resolve these disruptions. Official systems do not appear to be fully offline, but localized or temporary service interruptions are happening for some users.
How to sign up for Bank of America outage alerts
To sign up for Bank of America outage alerts, you need to set up account activity alerts through their Mobile Banking app or Online Banking platform. Here’s how:
In the Bank of America Mobile Banking app:
Log in and tap the envelope icon (Inbox) at the top of the Account Overview screen.
Select “Bank of America inbox.”
Choose “Quick Setup” to enroll in essential alerts or “Custom Setup” to pick specific alerts.
Select the account and alert types you want to receive (e.g., security alerts, unusual activity).
Turn on the toggle for each alert and select how you want the alert delivered—via mobile notification, email, or text message.
Save your settings.
In Online Banking:
Log in and hover over “Profile & Settings,” then click “Alert Settings.”
Choose the account and select the alerts you want.
Turn on the toggles for the alerts and choose your delivery method.
Save the changes.
These alerts will notify you of account activities or issues, which would include outage-related disruptions if they affect your access or transactions. Make sure your contact information (email and phone) is up to date to receive notifications promptly
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