The phone number 1-800-922-0204 is a legitimate customer service number for Verizon Wireless. The phone number 800-922-0204 at Verizon is primarily used to handle account questions, billing issues, and general customer support during extended business hours.
It is used for various purposes, including:
- Account and billing inquiries
- Technical support
- International travel support
- Identity theft support
What departments use 800-922-0204 at Verizon
The phone number 800-922-0204 at Verizon is primarily used for the following departments:
Customer Service & Billing: Handles account questions, billing issues, and general customer support during extended business hours.
Technical Support: Provides assistance with technical problems related to Verizon wireless and other services. This may be accessed through option 4 when calling the number.
Verizon Business Wireless Customer Service: Supports business wireless customers with account and service inquiries during business hours.
Account Security and Fraud Claims: Customers can report security concerns such as unauthorized SIM changes (SIM swapping scams) and account fraud using this number at any time.
General Support: This number can be reached from any phone and provides access to live agents for various support issues including after-hours via chat or callbacks.
In summary, 800-922-0204 is a key customer service line handling billing, technical support, business wireless accounts, and security/fraud support for Verizon customers.
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Important Warning About Scams
While this is a real Verizon number, it is also frequently used by scammers. Scammers can “spoof” this number, making it appear on your caller ID as if it’s a legitimate call from Verizon. They often attempt to trick people into providing personal information, such as account passwords or Social Security numbers, by offering fake refunds or discounts.
If you receive a call from this number, it is crucial to take the following steps:
- Do not provide any personal or account information to the caller.
- Hang up immediately.
- Call the number back yourself to ensure you are speaking with a legitimate Verizon representative.
- You can also log into your account through the official Verizon website or the My Verizon app to check for any messages or alerts.
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