The Indian Railway Catering and Tourism Corporation (IRCTC) website and app undergo daily scheduled maintenance during the following window:
Daily Scheduled Downtime (Maintenance)
Time: 11:45 PM to 12:20 AM IST (Midnight)
- Duration: Approximately 35 minutes
During this time, the e-ticketing service (booking, cancellation, etc.) is typically unavailable.
Important Notes (Unplanned Issues)
Beyond the scheduled maintenance, IRCTC sometimes experiences unplanned outages or slowdowns due to heavy traffic, especially during the peak ticket booking times:
Tatkal Booking:
- The website and app often face significant load and performance issues right when Tatkal bookings open:
10:00 AM IST: Tatkal booking opens for AC Classes.
11:00 AM IST: Tatkal booking opens for Non-AC Classes.
- The website and app often face significant load and performance issues right when Tatkal bookings open:
If you are facing errors or the website is down outside of the scheduled midnight maintenance, it is likely due to server overload from high user traffic, especially around the Tatkal opening times.
Also Read : Maintenance Portal MSEDCL | Key Functions
IRCTC App Down Today
The IRCTC app will generally not work for booking or cancellation during the daily scheduled downtime.
The app and website both rely on the same backend railway reservation system (PRS), and that system is temporarily shut down every night for maintenance.
- What Stops: E-ticketing services, including:
- Booking new tickets.
- Cancelling existing tickets.
- Checking PNR status (sometimes this basic check might be intermittently available, but core booking functions will be blocked).
The system is shut down during this period to perform crucial tasks like migrating the day’s booking data, generating reports, and performing server maintenance. You will usually receive a message like: “Due to maintenance activity, e-ticketing service will not be available. Please try later.”
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