If you are seeing an error on your Instagram Story right now (e.g., “Upload Failed,” a black screen, or “Story Unavailable”), it is likely due to a temporary app glitch or a connection issue.
Here is a quick troubleshooting guide to fix the most common errors.
1. Immediate “Quick Fixes”
Toggle Airplane Mode: Turn Airplane Mode ON for 30 seconds, then turn it OFF. This resets your connection and often pushes a “stuck” story through.
Force Close the App:
iPhone: Swipe up from the bottom (or double-tap Home), find Instagram, and swipe it away.
Android: Go to Settings > Apps > Instagram > Force Stop.
Check for an Outage: Sometimes Instagram servers are simply down. You can check DownDetector to see if others are reporting the same issue right now.
Also Read : BCA Mobile Error Hari Ini
2. Fix Specific Error Messages
If it says “Upload Failed” or “Could Not Upload”
Clear the Cache (Android only): Go to Settings > Apps > Instagram > Storage > Clear Cache. (On iPhone, you must uninstall and reinstall the app to clear the cache).
Check File Size/Format: If you are uploading a 4K video or a file larger than 15MB, Instagram may reject it. Try compressing the video or taking a screenshot of the image and uploading the screenshot instead.
Delete the Stuck Story: If a story is stuck with a red “!” icon:
Switch to Airplane Mode.
Tap the three dots on the stuck story.
Select Delete or Discard.
Turn off Airplane Mode and try posting again.
If you see a Black Screen or “Camera Can’t Be Accessed”
Check Permissions: Go to your phone’s Settings > Privacy > Camera/Microphone and ensure Instagram has permission to use them.
Free Up Space: If your phone storage is full, Instagram cannot process the temporary files needed to create a story.
If Music/Stickers are Missing or Not Working
Update the App: Missing stickers usually mean you are on an older version of the app. Check the App Store or Google Play Store for an update.
Sign Out & In: Go to your profile > Menu (3 lines) > Settings > Log Out. Log back in to refresh your account data.
3. Last Resort
If none of the above works, uninstall the app, restart your phone, and then reinstall it. This clears all corrupted temporary data that might be causing the glitch.
Be the first to comment