Login Activate : Login Activate :

To activate your Independent Health OTC Card, login into and Enter the 16 digit card number and expiration date of your Benefits Mastercard® Prepaid Card.

Ordering Independent Health Medicare OTC benefit is Easy! Experienced Advisors Are Available 24/7, All Year Long Online : Visit Phone: Call (877) 270-4239 (TTY: 711).

Through the OTC benefit, Independent Health Medicare members have access to hundreds of health and wellness products. You can purchase brand-name or generic over-the-counter products at NationsOTC,® including vitamins, painkillers, dental supplies, and much more.

Your Personal Health Profile: Built With You in Mind

You have the option of self-reporting your conditions. If you do this, you’ll receive product recommendations and health information tailored to your unique needs. What you choose to share can be used to help you achieve your desired health goals.**

How It Works:

The benefit allowance is earned the first day of each quarter.

New! Benefit Rolls over quarterly

The quarterly allowance unspent balances will roll over from quarter to quarter; however the balance will need to be used by December 31, 2023. If you spend more than the quarterly allowance amount, you can use a personal credit/debit card to cover the difference.

Ordering Is Easy! Experienced Advisors Are Available 24/7, All Year Long

Orders ship to your home at no additional cost, most within 2 days.

Allowance is made available by quarter. Allowance will carry over quarter to quarter, but not plan year to plan year.  Costs over the allowed amount are the member’s responsibility. This benefit can only be used for covered items through NationsOTC.

1249757692 Activate Card :

Once you receive and activate your card, you can start using it online through the MyBenefits portal and the MyBenefits app and/or in person at a participating retail location near you. When at a retail location, simply swipe your card for payment

1. Log in to your personalized MyBenefits portal at or call (877) 270-4239 (TTY: 711)

2. Enter the 16 digit card number and expiration date of your Benefits Mastercard® Prepaid Card.

3. Your 12-digit member ID contains 2 letters and 10 numbers.

4. Enter your Date of Birth and Last Name provided to your health plan during enrollment.

5. Click on Activate Card Button to activate your card.

Independent Health is a Medicare Advantage organization with a Medicare contract offering HMO, HMO-SNP, HMO-POS and PPO plans. Enrollment in Independent Health depends on contract renewal. Benefits vary by plan. This information is not a complete description of benefits. Call (716) 635-4900 or 1-800-958-4405 (TTY: 711); October 1 – March 31: Monday – Sunday, 8 a.m. – 8 p.m.; April 1 – Sept. 30: Monday – Friday, 8 a.m. – 8 p.m. for more information. See your Evidence of Coverage for a complete list. Some benefits mentioned on this page do not apply to Independent Health’s Family Choice® HMO I-SNP plan.