Income Tax Website Not Working Today | What You Can Try

There are reports that the Income Tax / ITR portal in India is having issues right now. It seems to be overloaded rather than completely down.

Here’s a breakdown + what you can try:

🔍 What’s Going On

• The portal is seeing “very high traffic” due to many people trying to file returns as deadlines approach, which is causing access delays or failures for some.

• Taxpayers are reporting glitches: pages not loading, difficulties downloading AIS (Annual Information Statement), etc.

• However, the official word from the Income Tax Department is that the e‑filing portal is working fine overall. If you’re facing issues, it might be specific to your device/browser or network.

Also Read : Gree E6 Error Code | Meaning and How to Fix

⚙️ What You Can Try

These steps might help you get around the issue:

1. Clear your browser cache & cookies — old cached files sometimes mess up government portals.

2. Try a different browser or incognito mode — sometimes specific browser settings/extensions cause conflicts.

3. Use a different device or connection — switching from mobile data → WiFi or vice versa might help.

4. Access during off‑peak hours — late at night or early in the morning when traffic is lower.

5. Check official sources or social media (Income Tax Department’s “X” / Twitter) for updates. They often post notices if there is a major outage or scheduled maintenance.

6. Contact support if needed — via their helpdesk or support email if the problem persists. Sometimes, reporting your case helps them trace localized issues.

Remember, even if you face technical issues, it is crucial to make a genuine attempt to file your return today to avoid penalties. Filing a belated return after the deadline will incur a fine of up to Rs 5,000, and a belated return can only be filed until December 31, 2025.