ICICI Multi Wallet | Features, Activation, Login and Limit

The ICICI Multi Wallet Prepaid Card is an EMV chip–based Visa card that lets employers allocate funds across multiple predefined categories—or “wallets”—such as meal, fuel, communication, lifestyle, travel, and medical.

This structure enables businesses to manage reimbursements and allowances efficiently and securely using a single card.


How It Works

Corporate Setup & Customization

  • Companies set up the card through the ICICI Business Internet Banking portal.

  • They define wallet limits and allowable merchant types using Merchant Category Codes (MCCs)—for example, allowing only fuel-related spends from the “fuel” wallet.

Card Usage

  • The card can be used at any merchant accepting Visa cards, but the transaction will only succeed if the merchant category aligns with an active wallet and the wallet has sufficient balance. Eg: Dining → “meal” wallet.

Activation & Funding

  • After corporate approval and KYC, the card is activated. ICICI receives funds from the company before you can use it.

Security & Management

  • Each transaction triggers an instant SMS alert, enhancing transparency and control.

  • The card offers better security thanks to its EMV chip, which reduces the risk of skimming.

Also Read : How To Open Pension Account in SBI


Features & FAQs

FeatureDescription
P2M (Person-to-Merchant) OnlyWorks for purchases, not for peer-to-peer transfers.
Multiple WalletsSegregated funds for different expense categories.
Bulk LoadingBusinesses can top up all wallets in one go.
Balance CheckingCheck balance via SMS, ICICI ATM, or the Pockets app.
Usage LimitsWallet limits range from ₹100 up to ₹100,000 per load.
Validity & ReplacementValid for 5 years. Replacement costs ₹199 + GST.

Activation & Support

  • Activation: Call ICICI at 022-5040-5238. You’ll need your card number and PIN to activate the e-commerce feature.

  • Support Options:

    • SMS: Send PCBAL <last 4 digits> to 5676766 or 9215676766 to check balance.

    • Phone: Contact Customer Care at 1800-1080 for balance inquiry or blocking lost cards

    • Corporate Queries: Use the corporate portal, or email mwcenquiry@icicibank.com for assistance.


How to Log In to Your Card Portal

You have several options to access your ICICI Multi Wallet Card details:

  1. Self-Care Portal

    • Visit this login link. You’ll need your card number and CVV to sign up and establish your credentials. You can then:

      • View balance and transaction history

      • Generate a new PIN

      • Manage card settings

  2. Pockets Mobile App

    • Register with your mobile number and select your Multi Wallet Card. You can:

      • Block/unblock the card

      • Set or change the PIN

      • Enable or disable POS/e-commerce (ECOM) transactions

      • Set transaction limits

  3. IVR (Phone) Access

    • Call 022‑5040 5238, choose language, press 1 for Prepaid Card, enter your card number and PIN.

    • Then press 3 to set or update limits.


Understanding and Managing Transaction Limits

Here’s how limits work for your card:

  • Loading Wallet Funds

    • Only your company can fund your card. There’s no limit on the number of reloads, within a minimum of ₹100 and maximum of ₹100,000 per load.

  • Per-Transaction or POS/ECOM Limits

    • You can customize limits on POS and e-commerce spending via the Pockets app or IVR, subject to the product-level maximum of ₹100,000 per transaction.

  • Pockets Wallet Limits (Context for Comparison)

    • For the broader Pockets wallet (not the employer-funded card):

      • Full KYC wallet limit is ₹100,000 daily for ECOM/POS (₹100,000 monthly overall).

      • Small-PPI (non-KYC low-limit) wallets are capped at ₹10,000 both daily and monthly.

These wallets and your corporate-funded Multi Wallet Card are distinct: your employer controls load limits, while you control spending via POS/ECOM toggles and set limits.


Final Thoughts

The ICICI Multi Wallet Prepaid Card is a versatile, secure tool used by companies to manage employee expenses efficiently. Each “wallet” is tailored for specific expense types, ensuring better control and streamlined financial governance.

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