https xfinity.com/authorize : Activating the Xfinity Stream Beta App on Roku

https xfinity.com/authorize :

Learn how to activate the Xfinity Stream Beta app on your Roku.

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Please note, you can’t use the Xfinity Stream Beta App on Roku prior to installation of your Xfinity Internet and Xfinity TV Services.

Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models:

  • Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X
  • Roku Streaming Media Players:
    • Roku Ultra (4340X, 4660X)
    • Roku Express (3700X, 3900X) and Express+ (3710X, 3910X)
    • Roku Premiere (3920X, 4620X) and Premiere+ (3921X, 4630X)
    • Roku 2 (4210X only), Roku 3 and 4 (4200X, 4210X, 4230X, 4400X)
  • Roku Streaming Stick and Streaming Stick+: 3600X, 3800X, 3810X
  • Roku Sound Bar: 9100X

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REQUIREMENTS

  • Devices must be on minimum firmware version 8.1 b1 or higher.
  • The Xfinity Stream Beta channel will only appear in the Roku channel store for eligible devices.
  • If you have two or more linked Xfinity accounts, see How to Link, Unlink and Switch Between Multiple Accounts for instructions on how to set the right default/primary account.
  • Note that you may have to re-accept Terms of Activation if there are updates to your account or changes to your Xfinity TV package.

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Activating the Xfinity Stream Beta App on Roku

  1. Open the app from the Xfinity Channel in the Roku Channel Store and choose Sign In.
    • Note: You can find the Channel Store on the home screen of any Roku device by going to the “Streaming Channels” section in the left-hand menu.
      App launch screen with Sign In at top right.
  2. You’ll see the Activation Code screen on your Roku or Roku-connected device. Go to xfinity.com/authorize from another device (like a mobile phone, tablet or desktop – not from your Roku).
    Activation screen with 6 spaces for entering activation code and prompt to go to xfinity.com/authorize
  3. From the web browser, enter the six-digit code provided from the Roku device.
    Web browser with option to Enter Code.
  4. Enter your Xfinity ID and password, then select Sign In.
    Username and password sign-in screen. Sign in option is mid-screen.
  5. You’ll see a Success! message. The screen of your Roku or Roku-connected device will soon update.
    Success! screen.
  6. The Terms of Activation will load on your Roku-connected device or Roku TV. Scroll to read the terms and select Yes to accept and continue. If you select No Thanks, the activation process will restart.Terms of Activation if You Have Cloud DVR
    Terms of Activation screen for cloud DVR customers.Terms of Activation if You Don’t Have Cloud DVR
    Terms of Activation screen for non-cloud DVR customers.
  7. Name your device and select Confirm.
    Device naming screen with keypad.
  8. You’ll see the main menu and you’re ready to begin using the app!
    XFINITY Stream Beta app on Roku - home screen.

Note: If you are experiencing issues activating the Xfinity Stream Beta app on Roku and have two or more linked Xfinity accounts, you may receive the following message: “Welcome! This device can only access Xfinity Stream on your in-home Xfinity WiFi. Use the app on your smartphone, tablet or laptop to watch on the go any time your like. Error TVAPP-00101.”

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To fix this, go to https://customer.xfinity.com/settings/account/linked-accounts and choose the account you wish to activate your Roku device from by selecting the Make This Primary option. Learn more here about How to Link, Unlink and Switch Between Multiple Accounts for instructions on how to set the right default/primary account.

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