https //uiclaims.iwd.iowa.gov /weekly claims
HOW TO FILE A WEEKLY CLAIM
Most claimants can receive unemployment insurance (UI) benefits for up to 26 weeks, and in some cases 39 weeks. To receive payments after filing for UI benefits, a claimant must confirm eligibility every week using the claims reporting system.
Each week that the weekly claim is filed, the claimant will be asked to certify the following:
- are unemployed or working only reduced hours
- are able and available for work
- have not refused any job offers or referrals
- are actively looking for work (unless waived)
- are reporting any pension they may be receiving
- are reporting any gross wages, vacation (PTO), severance and/or holiday pay they may be receiving
The weekly claim can be filed online or by mobile devices.
HOURS TO SUBMIT A WEEKLY CLAIM
Monday through Friday: 8:00 am – 5:30 pm
8:00 am to 7:30 pm Sunday
CHECK THE STATUS OF A UI CLAIM (BENEFIT INQUIRY)
The ‘status of claim’ option allows claimants to verify:
- the last week UI benefits were claimed
- the date and amount of the last UI benefit payment
- the remaining balance of UI benefits available to receive
The ‘status of claim’ or ‘UI benefit payment’ is available online.
HOURS TO CHECK STATUS OF A UI CLAIM
Tuesday through Friday: 8:00 am – 5:30 pm
If Monday is a holiday, the ‘status of claim’ option is not available until Wednesday of that week.
WEEKLY CLAIMS AND WORK SEARCH REQUIREMENTS
Q) How do I file my weekly claim?
A) To file a weekly claim, log in to your account(link is external). You must file a weekly claim for any week that you want payment, even if your eligibility is being decided or you have an appeal pending. Answer all required questions on the weekly continued claim.
If you need assistance with your claim, call UI Customer Service at 1-866-239-0843 between 8 a.m. and 4:30 p.m. Monday through Friday.
Q) When should I file my weekly claim?
A) The current week is the week that just ended on Saturday. Weekly claims must be filed 8:00 a.m. Sunday through 5:30 p.m. Friday for the prior week only. This means individuals have six days to file the previous week’s claim. Weekly claims can be filed online using a mobile device or computer. Have this information available when filing your weekly claim: Social Security Number, PIN, total amount of gross wages (before deductions) earned during the week, and total amount of gross holiday pay, gross vacation and severance, if received. Delay in filing your weekly claim could result in denial of benefits.
Q) What happens if I file my weekly claim late?
A) Filing your claim late may delay benefit payments or disqualify you for the weeks you filed late.
Q) Can I still file a claim if I’m working part-time?
A) If you earned less than your weekly benefit amount for any claimed week, you may be eligible for partial benefits. You must report your gross earnings (before deductions and taxes). Earnings include wages, tips, salary, commission, cash, bonuses, vacation pay, paid time off, pension or retirement pay, and workers’ compensation. The earnings must be reported for the week you perform the work, not when you are paid. If you earn $15 over your weekly benefit amount (WBA), you will not receive a payment.
Q) How many employer contacts do I need to make each week?
A) You are required to make two job contacts between Sunday and Saturday of the week you are claiming benefits. The job contacts can be made in person, online, by mail or by fax. Calling employers does not count as a job contact. You may apply for the same position with the same employer once every six weeks.
Exceptions: The work search requirement may be waived if you are temporarily unemployed and expect to be recalled by your former employer within a reasonable timeframe. In addition, the work search requirement is waived if you are approved for Department Approved Training (DAT).