https //platepay.pikepass.com Login : How do I make a payment on my PIKEPASS account?
Login to your PIKEPASS Online account to make a payment or Set up and use an online account through pikepass.com. If you do not want to use a PIKEPASS Sticker, there is a a $25 portability fee for choosing to use a PIKEPASS Portable or LPT.
PIKEPASS use provides totally automated electronic tolling and non-stop turnpike travel unless otherwise designated in the lane at certain plazas (reference section 2.5 in the Pikepass License & Use Agreement).
On average, PIKEPASS users save 10% compared to the cash toll charge. In addition, our Volume Discount Programme provides a 5% credit to the accounts of PIKEPASS users who make 20 or more qualified toll transactions per PIKEPASS tag each month.
How can I get a PIKEPASS Sticker?
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How much does it cost?
Will my PIKEPASS Sticker work if I don’t mount it?
No. It must be mounted directly to the glass windshield to ensure it will read throughout the turnpike system. The windshield acts as an antenna.
How do I install the PIKEPASS Sticker?
For most vehicles, refer to our “mounting instructions”. The PIKEPASS Sticker must be mounted correctly and directly to the windshield to ensure it will read properly throughout the system.
Certain vehicles have windshields that are not suited for PIKEPASS Stickers. See our Problem Windshield List.
What happens if I bend the PIKEPASS Sticker?
The microchip technology will be damaged if the PIKEPASS Sticker is bent. In addition, peeling the PIKEPASS Sticker from the windshield will also cause damage. If you damage it during installation, please contact us for a replacement.
What happens if I have a PIKEPASS Sticker and my windshield is broken and needs to be replaced?
Contact us immediately so it can be deactivated and a replacement PIKEPASS Sticker issued.
If I purchase a car with a PIKEPASS Sticker mounted on the windshield, can I use it?
Yes. However, the PIKEPASS Sticker must be activated prior to use. Contact the Customer Service Center at 1-800-745-3727 and provide the PIKEPASS Sticker number along with the vehicle license plate so that both can be added to your account. You will need to open a PIKEPASS account if you do not have one.
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How do I deactivate a PIKEPASS Sticker or Interoperable Sticker Transponder assigned to my PIKEPASS account ?
You have two options after confirming the transponder number printed on the Sticker:
Contact the Customer Service Center at 1-800-745-3727 as soon as possible during business hours to deactivate it.
Login to your PIKEPASS Online account. “Remove” it by using the EDIT function under
PIKEPASS>View My Transponders>Transponder/Vehicle Information>Primary Vehicles Grid.
NOTE: Even if you peel a Sticker transponder off the windshield after selling or trading the vehicle, you must do one of the above to prevent possible License Plate tolls from being charged to your account.
Is there a portable option?
Yes, if you do not want to use a PIKEPASS Sticker, you may choose to use a PIKEPASS Portable. There is a one-time $25 fee. The Portable uses the same new technology as the Sticker and can be moved between vehicles of the same class that are listed on the account.
What if I occasionally pull a trailer?
You can still use a PIKEPASS Sticker. Contact the Customer Service Center at 1-800-745-3727 before and after your trip. If you did not make the class change on your account prior to traveling, you should stop at an attended toll booth on the turnpike(s). A toll collector can make the change for you for that (one way) trip. Another option is to use the PIKEPASS Portable or LPT for the regular vehicle class, and we will not charge you the fee for the second one with the higher class for use when towing a trailer. There is a one time portability fee of $25 for the PIKEPASS Portable or LPT.