https //myportal.medsolutions.com Login : Request a Medical ID card
Use https://myportal.medsolutions.com for all of your radiology management needs when it’s con- venient for you! eviCore healthcare is available online 24/7. After a quick and easy one-time registration, you can initiate a request, check status, review guidelines, and more.
Phone ………888-693-3211
Contact eviCore healthcare toll-free from 7AM to 8PM Central. Calls are typically brief, lasting only a few minutes. We grant many authorizations while you are on the phone! For faster service, you’ll need all pertinent clinical information before you call. Please see the “Rapid Authorization” section in this brochure for a list of the information you will need. Outside of normal business hours, you may call eviCore healthcare and leave a message for a return call the next business day.
Fax ……………..888-693-3210
The eviCore healthcare website (https://myportal.medsolutions.com) and the eviCore healthcare Customer Service Department (888-693-3211) both have the body component and modality-specific forms you need. Please fill out the relevant fax form and send it to the aforementioned fax number. When the authorization decision is ready, eviCore healthcare will fax back a response.
Also Read : cigna.com/member-resources
What information do I need to register?
Here’s what you’ll need to register.
I’m the subscriber: (the person who signed up for the plan.)
Provide one of the following:
- Your Social Security Number
- Or, your Cigna ID number or Cigna-HealthSpring ID (found on the front of your ID card)
I’m a dependent: (a child*, spouse, or domestic partner covered under the subscriber’s plan
Provide one of the following:
- Your Cigna ID number and the subscriber’s home ZIP code.
- Your Cigna-HealthSpring ID.
- Or, the subscriber’s Social Security Number and home ZIP code.
*Customers under age 13 (and/or their parent/guardian) will not be able to register.
mycigna.com Activate
Steps to Activate the MyCigna Account
1. Visit the page https://my.cigna.com/web/public/consumer/registration
2. Enter your First Name.
3. Enter your Last Name. Click Next
4. On the next page, enter your date of birth
5. Now enter your home ZIP code.
6. Now enter the appropriate option given below.
I’m the Subscriber on a non-Medicare/Medicaid plan
How to File a Claim
- Download and print the claim form
- Complete and mail your completed claim forms to the appropriate office
- The details and the right claim form will depend on the type of claim
Request an ID Card
Get a Cigna ID card for your medical, dental, or pharmacy plan.
If you lost your Cigna ID card, take a moment to request a new ID card before going to your next doctor’s appointment. Use the information and links below to get the replacement cards you need.
Request a Medical ID card
To request a medical ID card for you or someone else covered by your health plan, please visit the myCigna® website. If you haven’t created an account on myCigna, complete the ID Card Request Form.
Request a Dental ID card
To request a replacement or print a temporary ID card, please visit the myCigna® website. An ID card is not required to receive coverage for dental care but will assist your dentist with verifying your coverage and filing a claim.