https //home.pearsonvue.com Login : Login to Pearson VUE Navigator
You cannot login to the Pearson VUE Navigator portal until after you have configured your Password and Security Questions and accepted the Navigator Use Agreement.
The only way to access the first-time user Password configuration screen is by clicking on the link in the email. If you cannot find the system generated email, you must contact your Client Administrator or your Pearson VUE Program Manager to have them reset your account and regenerate the email.
As of the April, 2021 Navigator release, the Navigator use agreement requires new users that logon for the first time and existing users that logon for the first time after the production release to agree to the Navigator Use Agreement or they are prevented from logging on to the Navigator portal.
You will also see the Navigator Use Agreement page appear every time the use agreement is updated and you must accept the updated user agreement in order to access the Navigator portal.
https //home.pearsonvue.com Login :
1. Open a web browser and navigate to the Pearson VUE Navigator URL https://navigator.pearsonvue.com. The Navigator Login page appears.
2. Enter your Username and Password and click Login.
3. If you enter an incorrect username or password, a Login Failure message appears. Correct the Username or Password and then click Login again.
4. If you have already configured your Password and Security Questions and cannot remember your username or password, click the Forgot Password or Forgot Username links and follow the instructions in the Forgot Password or Forgot Username topics.
5. The first time you log in to the Navigator portal, the Navigator Use Agreement page opens.
6. You must read through the entire use agreement and click Accept to proceed with using the Navigator portal.
7. If you click Cancel, a message asks you to agree to the Navigator Use Agreement. Click the Navigator Use Agreement link to return to the Navigator Use Agreement page.
8. Once you click Accept, you are logged in to the Navigator portal where you are brought to the Navigator Dashboard.
Request a new verification code
Two-factor authentication is required for every Navigator user. You must have a unique username and password, and you must have a verification code for every user account on every browser where the user will log on to the Navigator portal. For example, if you have a user account called johndoe, and you log on to Navigator from Google, Internet Explorer, and Firefox, you must have a verification code for that user profile on each of the three browsers.
- Navigate to the Pearson VUE Navigator URL https://navigator.pearsonvue.com. The Navigator Login page appears.
- Enter your Username and Password and click Login.
- On the Two-step verification page, click Request a new code.
Note | To login to the Navigator portal, you must provide your Username and Password, as well as a system generated Verification code. The verification code is only valid for 24 hours. If you do not use the verification code to login to Navigator within 24 hours, the code expires and you must request a new code. Every user must have a verification code for each browser on each workstation where the Navigator portal is launched. |
A message appears notifying you to check your email for the verification code.
- Locate the Verification Code email that was sent to you. Copy the Verification Code.
- Go back to the Two-step verification page in the Navigator portal and paste the Verification Code.
- Click Verify. The Navigator portal landing page is displayed.
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