https //access.va.gov Travel Claim : How To File A VA Travel Reimbursement Claim Online

To File A VA Travel Reimbursement Claim Online, go to your Beneficiary Travel profile at access.va.gov. Once you sign in, you’ll go to the portal welcome page. · Review your profile and go to your dashboard.

VA travel pay reimbursement pays eligible Veterans and caregivers back for mileage and other travel expenses to and from approved health care appointments. Find out if you’re eligible and how to file a claim.

General health care travel reimbursement covers these expenses for eligible Veterans and caregivers:

• Regular transportation, such as by car, plane, train, bus, taxi, or light rail
• Approved meals and lodging expenses

You can file a claim online through the Beneficiary Travel Self Service System (BTSSS).

Eligibility for general health care travel reimbursement

For Veterans

As a Veteran, you may be eligible for reimbursement if you meet the requirements listed here.

This must be true:

You’re traveling for care at a VA health facility or for VA-approved care at a non-VA health facility in your community.

And at least one of these must also be true:

• You have a VA disability rating of 30% or higher, or
• You’re traveling for treatment of a service-connected condition, even if your VA disability rating is less than 30%, or
• You receive a VA pension, or
• You have an income that’s below the maximum annual VA pension rate, or
• You can’t afford to pay for your travel, as defined by our guidelines, or
• You’re traveling for one of these reasons: A scheduled VA claim exam (also called a compensation and pension, or C&P, exam), to get a service dog, or for VA-approved transplant care

For caregivers

We may pay for transportation and related lodging and meals for non-Veterans if the person meets any of these requirements.

At least one of these must be true:

• The person is your family caregiver under the National Caregiver Program traveling to receive caregiver training or to support your care, or
• The person is your medically required attendant traveling with you to support your care, or
• The person is your transplant care donor or support person

We may also pay for care for an allied beneficiary when the appropriate foreign government agency has authorized their care, or for the beneficiary of another federal agency when that agency has approved their care.

How to file a VA travel reimbursement claim online

1. Set up direct deposit

If you haven’t already set up direct deposit to receive your reimbursement, you’ll need to do that now.

2. Sign in to the travel claim entry portal.

You can sign in with any of these accounts:

• Login.gov
• ID.me
• DS Logon
• My HealtheVet
• VA PIV

If you don’t have one of these accounts, you can create a Login.gov or ID.me account and then sign in.

3. Go to your Beneficiary Travel profile.

Once you sign in, you’ll go to the portal welcome page.

Check the box to agree to the terms and conditions. Then select Proceed to Profile Review.

Note: If this doesn’t work, make sure you’ve checked the terms and conditions. Then wait a few seconds and try again.

4. Review your profile and go to your dashboard.

Save any needed updates to your personal, contact, or financial information.

When you’re finished, select Proceed to My Dashboard.

Note: Caregivers will first select Proceed to My Veteran List, then Select this Veteran to go to the dashboard of a specific Veteran.

5. Create a claim.

You can do this in either of these 2 ways:

• Go to the “My Appointments” area. In the “Associated Appointments” column, select Create Claim for the appointment you’re claiming travel pay for.
• Or go to the “My Claims” area. Select Create. Then select Create a Claim for the appointment you’re claiming travel pay for.

This will open the “Initiate a Claim” form. Confirm or update your address. Then select Create Claim and Add Expenses.

6. Add your expenses and receipts.

• On the “Claim Expenses” page, make sure your appointment information and address is correct.
• If you have receipts or proof of attendance records for non-VA care appointments, select Add Attachments. You can add up to 5 attachments.
• Then choose an expense type. Follow the instructions to add information about each expense.

7. Submit your claim.

Review the Beneficiary Travel Agreement Notice. Check the box to show your agreement.

Then select Submit Claim.

After you submit your claim, the system will redirect you back to your claims dashboard. You’ll find your claim listed in review status. You should receive your payment within 3 to 5 business days.