http //now.hillsongchannel.com/activate : Activate Hillsong Channel NOW on all devices

http //now.hillsongchannel.com/activate : Activate Hillsong Channel NOW on all devices

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If you have a Chromecast device, you can use that in conjunction with the Google Chrome desktop browser to watch content on your TV.

Note: At this time, we do not support Chromecast devices that some TVs have built-in. While it may work, our player is not developed to support this and we cannot troubleshoot any issues that may arise. Only external Chromecast devices are officially supported. While there is no comprehensive list of supported and unsupported models, if you provide the model number to our Support team, we are happy to check for you.

HOW DO I SUBSCRIBE IN THE IOS APP?

If you are not already a subscriber and want to subscribe to Hillsong Channel NOW with your Apple account in the Hillsong Channel NOWapp, follow these steps:

  1. Download the Hillsong Channel NOWiOS app on your iPhone or iPad.
  2. Open the app and tap Log in or Start Free Trial.
  3. Select how you want to be billed: Monthly or Yearly (when available).
  4. You may be prompted to confirm the purchase.
  5. Once confirmed, create your account by entering your name, email address, and create a password (enter your Apple account email address if you have one). Then tap Join.
  6. You can then start watching. You will receive an Apple receipt and an email that will allow you to watch on any device.

HOW DO I SUBSCRIBE IN THE AMAZON FIRE TV APP?

If you are not already a subscriber and want to subscribe to Hillsong Channel NOW with your Amazon account in the Hillsong Channel NOW app, follow these steps:

  1. Download the Hillsong Channel NOW Amazon app on your phone
  2. Open the app and tap Log in or Start Free Trial.
  3. If you do not have an account, you will be prompted to enter your email and a password to create an account
  4. Select how you want to be billed: Monthly or Yearly (when available).
  5. You will then be prompted to enter your password for your Amazon account to authorize the purchase.
  6. You can then start watching.

HOW DO I SUBSCRIBE WITHIN THE ANDROID APP?

If you are not already a subscriber and want to subscribe to Hillsong Channel NOW with your Google Play account in the Hillsong Channel NOWapp, follow these steps:

  1. Download the Hillsong Channel NOWAndroid app on your device.
  2. Open the app and tap Subscribe.
  3. Select how you want to be billed: Monthly or Yearly (when available).
  4. Enter your name & email address (enter your Google Play account email address if you have one).
  5. Your device will then ask you to log into the Google Play store to confirm the purchase.
  6. Once confirmed, you can start watching immediately. You will receive a Google Play/Android receipt and an email that will allow you to watch on any device.

HOW DO I SUBSCRIBE IN THE ANDROID TV APP?

Using the Hillsong Channel NOW Android TV app, you can watch our videos on your TV. Follow these steps to subscribe right within the app:

  1. Add the Hillsong Channel NOW Android app to your Android TV device.
  2. Open the app on your Android TV and select Subscribe.
  3. Select Monthly or Annual (when available).
  4. Enter your payment information and confirm the subscription.
  5. You will then be able to watch immediately and will get emailed a link to watch on your computer and other devices.

HOW DO I WATCH ON MY SMART TV VIA THE APP?

If you have a Smart TV, such as Samsung, it may not be possible to log in or play the content from the built-in internet browser. In other words, it could work, but those browsers are not among our currently supported browsers. If you’d like to try, here are the steps to watch on a Smart TV’s browser:

  1. On your TV, open the internet browser and visit the site.
  2. Enter your email address, submit, and you will be emailed a link.
  3. On a separate device (i.e. another computer or mobile device), open your email inbox, open the login email, and click the LOGIN link.
  4. Go back to your TV browser, and you should be logged in to watch.
If these steps don’t work, then it’s likely that your Smart TV will not be compatible.

HOW DO I SUBSCRIBE IN THE ROKU CHANNEL?

Using the Hillsong Channel NOW Roku channel, you can watch our videos on your TV. Follow these steps to subscribe right within the channel:

  1. Add the Hillsong Channel NOW Roku channel to your Roku.
  2. Open the Hillsong Channel NOW Roku channel on your Roku and click Subscribe. 
  3. Select Monthly or Annual (when available)
  4. Enter your payment information and confirm the subscription.
  5. You will then be able to watch immediately and will get emailed a link to watch on your computer and other devices.

HOW DO I LOG IN ON THE XBOX APP?

Using the Hillsong Channel NOW Xbox app, you can view the content easily on your TV. Note that the app only works on Xbox One and Xbox Series consoles; it is not supported on Xbox 360.

Follow these steps to login:

  1. Add the Hillsong Channel NOW Xbox app to your Xbox.
  2. Open the Hillsong Channel NOW Xbox app on your Xbox and click SIGN IN. It will give you an activation code.
  3. On a different device (computer or phone), visit the Activate page http://now.hillsongchannel.com/activate & login (if you are not).
  4. Enter the code from the Xbox app, and click Activate.
  5. The Hillsong Channel NOW app should load and you are all set to watch!

HOW DO I DOWNLOAD VIDEOS TO MY COMPUTER?

Two notes:

  1. Videos within a subscription or rental are not downloadable via the computer.
  2. Not all videos available for purchase will be available to download. If you do not see a download video button via desktop, they are likely disabled.

When viewing via a desktop browser, the download options are available below the player on the video’s page.

  1. When on the  Browse or Product page, click into the video you want to download.
  2. Scroll down on the video page.
  3. Click the Video Downloads dropdown below the player.
  4. Select the video resolution you wish to download from the dropdown.
  5. It will save to your computer and you can watch from there or transfer it to other external devices.

HOW DO I CANCEL MY SUBSCRIPTION (UNSUBSCRIBE)?

The steps to cancel will depend on how you initially signed up.

If you signed up within an Apple iOS or Apple TV app, follow the steps here: https://support.apple.com/en-us/HT202039

If you signed up within a Google Play/Android app, follow the steps here: https://support.google.com/googleplay/answer/7018481

If you signed up within the Roku channel, follow the steps here: https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-subscription

If you signed up with Amazon, follow the steps here: https://www.amazon.com/gp/help/customer/display.html?nodeId=GDT2SXJJ7K49JKYE

If you signed up on the website, you can cancel your subscription by logging into your account and following the steps below.

Note: If you signed up and paid on the website, you can only cancel via the website (and not via apps).

  1. Navigate to the settings menu in the top right corner of the screen and select ‘Manage subscription’.

  2. Click ‘Cancel subscription.’
  3. This pop-up will appear. Choose an option and then select Continue.
    1. Note that choosing a “Pause” option will put a halt on your automatic renewal for the selected amount of time.
    2. If you no longer wish to be charged at all, choose No thanks, I want to cancel, then select Continue.
  4. You will then see a short, optional survey. To finalize the cancelation, select Cancel Subscription.

You will see a confirmation window indicating your subscription has been canceled.

You will also receive an email confirmation. If you did not receive a confirmation, double-check that your subscription shows as ‘Canceled’ in your settings. When you cancel, your video access will exist until the next charging cycle, but you will not be further charged.

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