In Honkai: Star Rail (HSR), error 1001_1 typically points to a network connection issue — the game can’t reach the server. If you’re using a VPN, turn it off — it may be causing region conflicts.
It often shows up:
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On mobile or PC
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When launching the game
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Due to unstable internet, VPNs, or server region mismatches
✅ Fixes for Error Code 1001_1
1. Switch from Wi-Fi to Mobile Data (or Vice Versa)
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Try changing your connection type:
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If you’re on Wi-Fi → try mobile data
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If you’re on mobile data → try Wi-Fi
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2. Disable VPN (or Try One)
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If you’re using a VPN, turn it off — it may be causing region conflicts.
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If you’re not using one, try turning one on and connecting to a server in your game’s region (e.g., NA, EU, SEA).
3. Restart Everything
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Restart the game
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Restart your device
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Restart your router
It’s basic, but this alone can often resolve temporary connectivity errors.
Also Read : Error Code HLS Networkerror_Manifestloaderror | Quick Fix
4. Check Server Status
If the game servers are down or under maintenance, you’ll see errors like this:
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Check official Honkai: Star Rail Twitter or HoYoLab for announcements:
5. Change DNS Settings (Advanced)
You can switch to a public DNS to improve connection stability.
On Windows:
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Go to Control Panel > Network and Internet > Network Connections
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Right-click your network > Properties
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Select Internet Protocol Version 4 (TCP/IPv4) > Properties
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Choose “Use the following DNS server addresses”:
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Preferred:
8.8.8.8 -
Alternate:
8.8.4.4
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Click OK and restart your PC
6. Reinstall the Game (Last Resort)
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On PC or mobile, delete and reinstall HSR.
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Make sure you’re installing the version for your correct region.
❓ Still Not Working?
If you’ve tried all of the above:
📩 Contact HoYoverse Support
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Submit a ticket here: 🔗 https://www.hoyolab.com/help
Include:
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Your UID
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Device type
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Region
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Error code
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What you’ve tried so far
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