In Honkai: Star Rail (HSR), error 1001_1 typically points to a network connection issue — the game can’t reach the server. If you’re using a VPN, turn it off — it may be causing region conflicts.
It often shows up:
On mobile or PC
When launching the game
Due to unstable internet, VPNs, or server region mismatches
✅ Fixes for Error Code 1001_1
1. Switch from Wi-Fi to Mobile Data (or Vice Versa)
Try changing your connection type:
If you’re on Wi-Fi → try mobile data
If you’re on mobile data → try Wi-Fi
2. Disable VPN (or Try One)
If you’re using a VPN, turn it off — it may be causing region conflicts.
If you’re not using one, try turning one on and connecting to a server in your game’s region (e.g., NA, EU, SEA).
3. Restart Everything
Restart the game
Restart your device
Restart your router
It’s basic, but this alone can often resolve temporary connectivity errors.
Also Read : Error Code HLS Networkerror_Manifestloaderror | Quick Fix
4. Check Server Status
If the game servers are down or under maintenance, you’ll see errors like this:
Check official Honkai: Star Rail Twitter or HoYoLab for announcements:
5. Change DNS Settings (Advanced)
You can switch to a public DNS to improve connection stability.
On Windows:
Go to Control Panel > Network and Internet > Network Connections
Right-click your network > Properties
Select Internet Protocol Version 4 (TCP/IPv4) > Properties
Choose “Use the following DNS server addresses”:
Preferred:
8.8.8.8Alternate:
8.8.4.4
Click OK and restart your PC
6. Reinstall the Game (Last Resort)
On PC or mobile, delete and reinstall HSR.
Make sure you’re installing the version for your correct region.
❓ Still Not Working?
If you’ve tried all of the above:
📩 Contact HoYoverse Support
Submit a ticket here: 🔗 https://www.hoyolab.com/help
Include:
Your UID
Device type
Region
Error code
What you’ve tried so far
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