How To Make Cash Send with Capitec : How To Reverse Capitec Cash Send

To Make Cash Send with Capitec Tap Transact. Tap Send cash and enter your Remote PIN. Tap the button to send cash. Enter the amount you want to send. Create a 4-digit secret code (this will be used to collect the cash.

Send cash quickly and conveniently to friends and family

How to send cash using our app

1. Tap Transact
2. Tap Send cash and enter your Remote PIN
3. Tap the button to send cash
4. Choose “From” account
5. Enter the amount you want to send
6. Create a 4-digit secret code (this will be used to collect the cash )
7. Tap Next
8. Read the terms and conditions, tick the boxes and tap Accept
9. Tap Yes to confirm the transaction
10. You’ll receive an SMS with the reference number – send it to the recipient
11. Send the secret code to the recipient in a separate message

Note: You will need to have access to our banking App in order to send cash

How to send cash using USSD

1. Dial *120*3279# and reply 9
2. Accept the terms and conditions
3. Reply 1
4. Choose “From” account
5. Enter the amount you want to send
6. Create a 4-digit secret code (this will be used to collect the cash)
7. Enter your Mobile Banking PIN

Note: You will need to be registered for Mobile Banking in order to send cash.

The reference number

• The reference number for the cash sent will be SMSed to your registered cellphone number
• Send the SMS to the recipient, who needs the reference number to collect the cash
• Remember to send the secret code in a separate message, as it will not appear in the SMS

How much does it cost?

You can use *120*3279# or our app to send cash.

Sending cash between R40 – R1 000 will cost R8 when using our app or *120*3279#.

Sending cash between R1010 – R3 000 using our app will cost R16.

Collecting the cash at Capitec ATMs, Shoprite, Checkers, Usave, Game, Pick n Pay, Makro and Builders is free

*120*3279#

• You can send up to R1 000 per transaction
• The daily limit is R1 000 and you can send up to R24 999 cash per month

App

• You can send up to R3 000 per transaction
• The daily limit is R5 000 and you can send up to R24 999 cash per month

What you need to collect your cash

• The reference number (this is sent by SMS to the sender)
• The 4-digit secret code

How to collect your cash

1. Visit any Capitec ATM, Shoprite, Checkers, Usave, Game, Makro, Pick n Pay or Builders store near you.
2. When collecting in one of the partner stores, tell the teller that you have a cash transfer from a Capitec client
3. The teller will ask for the reference number
4. You’ll be asked for your name, surname and cellphone number, along with the secret code
5. Once validated, the cash is paid out immediately

How to dispute a debit order

1. Choose Transact
2. Choose Debit Orders
3. Enter your secret Remote PIN to sign in
4. Choose a debit order from the history menu
5. Choose a reason for the dispute
6. Accept the agreement

Important to Note

This is not a cash management tool. Only debit orders of under R400 can be disputed on our app. Only dispute unauthorised debits.

The dispute of a valid debit order could cause:

• A cancelled insurance policy or service, or unpaid instalment
• A lower credit score and difficulty getting new credit
• Being handed over for bad debt and more cost
• Higher future insurance premiums or arrears interest
• Difficulty entering into other agreements