How To Get PAC Code from Lebara

You can easily get a PAC code from Lebara to transfer your number to another network by texting ‘PAC’ to 65075 from your Lebara mobile SIM.

Here’s how to get a PAC code from Lebara UK, so you can transfer your number to another provider:


✅ Three Easy Ways to Get Your PAC Code

1. Text-to-Switch 📲

  • Simply send the message PAC to 65075 from your Lebara SIM.

  • You’ll receive your unique PAC code via SMS—usually within seconds or up to 2 hours.

2. Online (My Lebara / Port-Out Form)

  • Log in to your Lebara account at their website.

  • Complete the Port-Out or Request PAC form.

  • Submit it and receive your code—often by SMS or email.

3. Phone Request

  • Call 5588 from your Lebara SIM, or 020 3059 0304 from any other phone (Mon–Sun, 9 am–5:30 pm).

  • Ask for a PAC code—the agent must issue it within two hours.

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🔁 After You Get the Code

  • Your PAC code is valid for 30 days from issuance.

  • Give the code to your new network provider when requested—they’ll schedule the porting, typically completed in the next working day.

  • Your Lebara account remains active until the port finishes, then closes automatically.


📝 Summary Table

MethodWhat to DoExpected Result
SMSText PAC to 65075SMS reply with PAC code within ~2 hrs
OnlineLog in & submit Port-Out formCode sent by SMS/email shortly
Phone CallCall 5588 (Lebara) or 020 3059 0304Agent issues code within 2 hrs

ℹ️ Need a STAC Instead?

  • If you want to stop using your Lebara number (without porting), text STAC to 75075. That gives you a Service Termination Authorisation Code.


📌 Tips & Troubleshooting

  • Make sure you’re requesting from the Lebara number you’re porting.

  • Keep both SIMs handy until the transfer completes—this avoids downtime.

  • If the port is delayed or you don’t receive a code within 2 hours, contact Lebara again or call the phone number above.

  • After the port finishes, test by making a call or text from the new SIM.

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