How To Clear Spotify Cache iPhone | Spotify Crashing Android

November 18, 2025 Freddy Error Fix 0

Clearing the Spotify cache is a common fix for app issues like crashing. Here are the instructions for clearing the Spotify cache on an iPhone and some troubleshooting steps for when Spotify is crashing on an Android device.

📱 How to Clear Spotify Cache on iPhone

Clearing your cache removes temporary files Spotify uses to load faster, which can free up storage and often resolve performance issues without deleting your downloaded songs or playlists.

  1. Open the Spotify app.

  2. Tap your Profile Picture in the top-left corner.

  3. Tap Settings and privacy (it has a cogwheel icon).

  4. Scroll down and tap Storage.

  5. Tap Clear cache.

  6. Tap Clear cache again on the confirmation prompt to finish.

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🤖 Spotify Crashing on Android: Troubleshooting Steps

If your Spotify app is crashing on an Android device, a corrupted cache is a likely cause, but here are several steps to help you fix the issue:

1. Clear the App Cache (Easiest Fix)

This is the most common fix and is done within the Spotify app itself:

  1. Open the Spotify app.

  2. Tap your Profile Picture in the top-left corner.

  3. Tap Settings and privacy.

  4. Scroll down to the Data-saving and offline section and tap Data-saving and offline (or just Storage on some versions).

  5. Tap Clear cache and confirm.

2. General App Troubleshooting

If clearing the cache inside the app doesn’t work, try these steps:

  • Restart Your Phone: A quick restart can often clear temporary system glitches that cause apps to crash.

  • Update the Spotify App: Go to the Google Play Store, search for Spotify, and make sure it is updated to the latest version.

  • Clear App Data (More Aggressive): If the app is still crashing, you can clear all of its local data. Note: This will log you out and delete any downloaded songs, so you will need to sign in and re-download music afterward.

    1. Go to your phone’s Settings.

    2. Go to Apps or Applications (then See all apps).

    3. Find and tap Spotify.

    4. Tap Storage & cache.

    5. Tap Clear storage (or Clear Data) and then confirm.

3. Check for Known Issues (Especially for Wi-Fi Crashes)

  • Check Network Connection: If Spotify only crashes when you’re on Wi-Fi (but works fine on mobile data), it could be a known issue related to specific networks or certain Android phones (like Samsung or Google Pixel).

    • Workaround: Try switching to mobile data or connecting to a different Wi-Fi network to see if the issue goes away.

  • Check for Android OS Updates: Ensure your Android operating system is up-to-date in your phone’s Settings under System or Software update.

4. Reinstall the App (Last Resort)

If all else fails, a complete clean reinstall can remove any corrupted files:

  1. Uninstall the Spotify app from your phone.

  2. Restart your Android device.

  3. Go to the Google Play Store and reinstall the Spotify app.

  4. Log back in.

💻 How to Clear Spotify Cache on Desktop (Windows & Mac)

The process is the same for both Windows and Mac desktop applications, provided you are using a modern version of Spotify.

  1. Open the Spotify desktop app and make sure you are logged in.

  2. Click your Profile Picture (or name) in the top-right corner.

  3. Click Settings (it has a cogwheel icon).

  4. Scroll down to the bottom of the Settings page until you find the Storage section.

  5. Look for the Cache size displayed and click the Clear cache button.

  6. A confirmation window will pop up. Click Clear cache again to confirm.

Note: Clearing the cache will not remove your downloaded songs, playlists, or your login information. It only removes temporary files Spotify uses for speed.

Advanced (Manual) Cache Clearing

If the app is malfunctioning and you can’t access the settings, you can manually delete the cache files by navigating to the specific folder on your computer.

🪟 Windows (Official Version)

  1. Close the Spotify app completely.

  2. Open File Explorer and paste the following path into the address bar: %localappdata%\Spotify

  3. In the Spotify folder, find and delete the folder named Storage.

  4. Restart Spotify.

🍎 Mac (Desktop App)

  1. Close the Spotify app completely.

  2. Open Finder.

  3. In the menu bar, click Go, then select Go to Folder… (or press Shift + Command + G).

  4. Paste the following path into the box and press Enter: ~/Library/Caches/com.spotify.Client/

  5. In the folder that opens, find and delete the folder named Data or Storage.

  6. Restart Spotify.

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