How To Cancel WW Membership : When does WW cancellation take effect?

How To Cancel WW Membership : When does WW cancellation take effect?

If you have purchased your membership and the app via the Apple App Store for iOS devices or Google Play store for Android devices, WW cannot cancel your account or offer a refund on WW.com.

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Here is the timeline for cancellation for various plan purchases:

  • For Multi-Month Commitment Plans, an early termination fee applies if you cancel at any time prior to the end of the Commitment Plan period. After the Commitment Plan period, cancellation takes effect at the end of the membership month in which you cancel.

  • For Prepaid Savings Plans, cancellation takes effect at the end of the initial plan period defined by the plan you purchased. After the initial plan period, cancellation takes effect at the end of the membership month in which you cancel.

  • For Standard One-Month Plans, cancellation takes effect at the end of the membership month in which you cancel.

When does my Monthly Pass expire?

To make it seemless for you, your membership doesn’t expire until you choose to cancel it. Your membership automatically renews at the end of your promotional offer at our standard monthly rate until you cancel your membership.

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What is the Early Termination Fee?

From time to time, we may have special, discounted recurring billing long term commitment plans with predetermined early termination fee in lieu of our standard cancellation policy and refunds.  If you subscribe to such a plan and you decide to cancel at any time prior to the end of the commitment plan period, you will be charged the pre-determined early termination fee as specified in the plan offer terms.

How can I pay for WW?

We accept Visa, MasterCard, American Express, Discover and PayPal as forms of payment on our website. When you enroll, we’ll automatically deduct payments at the end of each term until you cancel. If you’re concerned about security, be aware that our website uses Secure Socket Layer (SSL) technology, the industry top standard encryption protocol to keep your credit card information secure. SSL sends your credit card information to our computer in an encrypted code, which only we can read.

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